Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Utilities, EnergyIndustries
Requirements
For MRO Business Analyst Associate (Salary Grade 5): Associate's Degree in Engineering, Business, IT or related field such as Engineering or Computer Technology, or High School Diploma or GED and two (2) years of related experience. No experience required except as noted above
For MRO Business Analyst (Salary Grade 6): Associate's Degree in Engineering, Business, IT or related field such as Engineering or Computer Technology, or High School Diploma or GED and [experience requirement partially specified in description]
Responsibilities
Provide primary business unit level support of AMI Head End systems and AMI advanced metering deployments
Provide support to the Operating Company MRO organizations
Review reports and identify anomalies by applying analytical skills and assist with report generation
Identify the need for and assist in the creation of documentation to support daily responsibilities or end-user training
Participate in the implementation of business processes (such as billing, meter asset management and financial reporting, regulatory obligations, revenue protection activities, and mass meter installations) or systems enhancements
Contribute to the definition and creation of business processes (such as billing, meter asset management and financial reporting, regulatory obligations, revenue protection activities, and mass meter installations)
Contribute to the definition of functional requirements
Contribute to the development of Business Case documentation to gain approval for business process enhancements
Participate in test case development and execution of test cases
Assist in the development of documentation to support any new responsibilities or end-user training
Assist in the resolution of end users requests and system defects on less complex issues
Communicate with end users to understand issues and questions on less complex issues, and set expectations of resolution timeframe based on priorities
Effectively engage with external vendors to maintain application functionality