Mountain Studio Retail Sales Associate | Vail, CO (Part-Time) at Skio

Vail, Colorado, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, ApparelIndustries

Requirements

Excellent customer service and interpersonal skills
Flexibility to work opening, closing, weekend, and holiday shifts
Self-starter with a proactive approach to daily tasks and customer interactions
Commitment to creating an inclusive and supportive space
Computer proficiency and POS experience preferred
Microsoft Office Suite skills preferred
Email and phone communication skills required
High School Diploma or GED preferred
Ability to move around the retail space

Responsibilities

Provide a welcoming retail store experience to customers
Maintain visual store aesthetic through organizing displays, mannequin changes, and general tidying
Receive inventory shipments, restocking inventory on the sales floor
Provide knowledgeable and up-to-date details of Stio products, sales, and pricing
Utilize Point of Sale (POS) system to process customer transactions (payments, refunds/exchanges, gift cards)
May have keyholder responsibilities, including opening and closing the store, handling alarms, cash management, and ensuring store security
Answer phones and fulfill customer service shipments

Skills

Key technologies and capabilities for this role

Customer ServicePOS SystemsMicrosoft OfficeInventory ManagementRetail SalesPhone CommunicationEmail Communication

Questions & Answers

Common questions about this position

What is the pay rate for the Sales Associate position?

The hourly rate is $19-$21 depending on experience.

Is this a remote position or does it require on-site work?

This is an on-site position at the Mountain Studio retail location in Vail, CO.

What skills are required for this Sales Associate role?

Excellent customer service and interpersonal skills are required, along with flexibility for various shifts, self-starter qualities, email and phone communication skills, and a commitment to inclusivity. Computer proficiency, POS experience, and Microsoft Office skills are preferred.

What benefits does Stio offer to Sales Associates?

Benefits include a seasonal gear allowance for Stio products, holiday pay, and additional seasonal perks for team members.

What makes a strong candidate for this Sales Associate position?

Strong candidates have excellent customer service skills, flexibility for varied shifts, a proactive self-starter attitude, and proficiency in communication and basic computer tasks, with POS and Microsoft Office experience as a plus.

Skio

Subscription service platform for e-commerce businesses

About Skio

Skio provides subscription services tailored for businesses, particularly those using the Shopify platform. Their system allows companies to easily implement and manage subscriptions, making the transition from other providers straightforward. Skio's platform is designed to be user-friendly for both customers and businesses, which helps streamline the subscription process. What sets Skio apart from competitors is its strong focus on customer service; clients appreciate the team's quick responses and their ability to introduce new features based on feedback. The goal of Skio is to enhance the e-commerce experience for brands by offering efficient subscription solutions that foster trust and satisfaction among its diverse clientele.

San Francisco, CaliforniaHeadquarters

2021Year Founded

$6.3MTotal Funding

SEEDCompany Stage

Consumer Software, Fintech, Consumer GoodsIndustries

51-200Employees

Risks

Competition from Recharge and Bold Commerce threatens Skio's market share.

Reliance on Shopify poses a risk if Shopify develops its own features.

Potential scalability issues could impact Skio's customer service reputation.

Differentiation

Skio offers a user-friendly subscription platform for Shopify businesses.

The company is praised for excellent customer service and responsiveness.

Skio supports over 1029 brands, including Unilever and Bulletproof.

Upsides

Increased demand for customizable subscription solutions benefits Skio's platform.

AI-driven analytics integration can enhance customer retention strategies.

Shopify's API updates allow for better Skio integration.

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