Mountain Studio Retail Sales Associate | Boston, MA (Part-Time) at Skio

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, ApparelIndustries

Requirements

High School Diploma or GED preferred
Retail and/or sales experience preferred
Excellent customer service and interpersonal skills required
Flexibility to work weekends and holidays required
Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
Proactive learner who’s eager to be part of a new, growing Stio team
Computer proficiency and POS experience
Commitment to Stio's Mission, Vision, and values
Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders

Responsibilities

Maintain visual store aesthetic through routine cleaning, mannequin changes, organizing displays and general tidying of the floor
Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back-stock
Other operational duties including answering phones and fulfilling customer service shipments
Provide knowledgeable and up to date details of Stio products, sales, and pricing
Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards
Deliver an outstanding level of customer service, including knowledge of the brand story and product, customer engagement, and selling
Support a dynamic, cohesive team that provides a customer experience through connection, top-quality product education, and a passion for products and company

Skills

Retail Sales

Customer Service

Point of Sale

Inventory Management

Product Knowledge

Visual Merchandising

Interpersonal Skills

Computer Proficiency

Skio

Subscription service platform for e-commerce businesses

About Skio

Skio provides subscription services tailored for businesses, particularly those using the Shopify platform. Their system allows companies to easily implement and manage subscriptions, making the transition from other providers straightforward. Skio's platform is designed to be user-friendly for both customers and businesses, which helps streamline the subscription process. What sets Skio apart from competitors is its strong focus on customer service; clients appreciate the team's quick responses and their ability to introduce new features based on feedback. The goal of Skio is to enhance the e-commerce experience for brands by offering efficient subscription solutions that foster trust and satisfaction among its diverse clientele.

San Francisco, CaliforniaHeadquarters

2021Year Founded

$6.3MTotal Funding

SEEDCompany Stage

Consumer Software, Fintech, Consumer GoodsIndustries

51-200Employees

Risks

Competition from Recharge and Bold Commerce threatens Skio's market share.

Reliance on Shopify poses a risk if Shopify develops its own features.

Potential scalability issues could impact Skio's customer service reputation.

Differentiation

Skio offers a user-friendly subscription platform for Shopify businesses.

The company is praised for excellent customer service and responsiveness.

Skio supports over 1029 brands, including Unilever and Bulletproof.

Upsides

Increased demand for customizable subscription solutions benefits Skio's platform.

AI-driven analytics integration can enhance customer retention strategies.

Shopify's API updates allow for better Skio integration.

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