[Remote] Moderator for Videogames at Keywords Studios

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

GamingIndustries

Requirements

Moderate digital content, including text, images, and videos, with a keen eye for identifying harmful or inappropriate material
Collaborate with internal teams, addressing project-related requests and maintaining seamless communication channels
Audit and assess interactions, ensuring they are rated accurately based on their severity level
Compile and report trends and improvement opportunities from audits, translating them into actionable data for process enhancements
Actively participate in feature testing and tool improvements, contributing to the continuous refinement of content moderation practices
Multitask and prioritize efficiently, ensuring tasks are completed promptly and effectively
Take ownership of assigned tasks and deliver results
Embrace new ideas and approaches with a capability to adapt to evolving circumstances
Ensure high-quality outcomes with a keen eye for detail and accuracy
Identify errors and inconsistencies in relation to established procedures and protocols, maintaining adherence to best practices
Understand and manage potentially foul content with resilience, maturity, and professionalism
Have excellent written and verbal communication skills in English
Have C1-C2 level LANGUAGE proficiency
Have emotional stability, self-awareness, and strong auto-analysis skills to handle challenging situations with composure
Have optimism, hardiness, and stress resilience to maintain a positive attitude and adapt to changing circumstances with ease

Responsibilities

Create a safe and positive gaming environment for all players and communities
Protect gamers from harmful content, including harassment, hate speech, and unnecessary violence
Diligently monitor and filter content to ensure a secure and enjoyable experience for players
Foster a space that thrives on respect, inclusivity, and the joy of gaming
Participate in feature testing and tool improvements to refine content moderation practices
Compile and report trends and improvement opportunities from audits
Maintain seamless communication channels with internal teams and stakeholders

Skills

Key technologies and capabilities for this role

CommunicationContent ModerationDigital Content ReviewAnalyticsTrend Analysis

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters

1998Year Founded

$487.8MTotal Funding

IPOCompany Stage

Consumer Software, Entertainment, GamingIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.

Integration of acquired companies could pose operational challenges and affect service quality.

Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.

The company has a global presence with over 13,000 professionals in 25+ countries.

Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.

Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.

Private equity interest indicates strong market confidence and strategic growth potential.

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