Mobile Wireless Year Round Intern at American Family Insurance Group

Cincinnati, Ohio, United States

American Family Insurance Group Logo
Not SpecifiedCompensation
InternshipExperience Level
InternshipJob Type
UnknownVisa
Insurance, Information TechnologyIndustries

Requirements

  • Customer service oriented, well versed with iOS devices and interested in mobile technology
  • Pursuing a degree in Information Technology, Information Systems, or Business
  • Graduating in 2028

Responsibilities

  • Work with the Customer Care Mobile device support team troubleshooting end user mobile device issues, assisting customers with upgrades and new device configurations, and fielding general questions around the mobile space
  • Assist with device configurations for end users
  • Troubleshoot hardware or application issues for company supported devices and apps

Skills

Key technologies and capabilities for this role

Mobile Device SupportTroubleshootingCustomer ServiceDevice ConfigurationHardware TroubleshootingApplication Support

Questions & Answers

Common questions about this position

What is the work arrangement for this internship?

The position follows a hybrid schedule with 3 days a week in the office and 2 days remote, based out of the Cincinnati office.

What benefits are offered for this role?

Benefits include medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match, available to eligible part-time employees.

What are the key requirements for this internship?

Candidates must be customer service oriented, well versed with iOS devices and interested in mobile technology, pursuing a degree in Information Technology, Information Systems, or Business, and graduating in 2028.

What is the compensation for this position?

Compensation varies by role, position level, and location, influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. Your recruiter can provide more details about specific compensation ranges during the hiring process.

What does the company culture look like?

The company combines a 'small company' culture where ideas are heard with 'big company' expertise, values diverse backgrounds and experiences for business results, and aims to create an inclusive workplace where employees feel empowered to perform at their best.

American Family Insurance Group

About American Family Insurance Group

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI