MM - Systems Administrator, Level 2 (MAR-SA2-12.070125p) at Capital Solutions Group

Maryland, United States

Capital Solutions Group Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
NoVisa
Government, Defense, CybersecurityIndustries

Requirements

  • TS/SCI with both Polygraphs security clearance
  • Provide support for the implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts
  • Provide configuration management, implementation, and sustainment of compliance with applicable system security controls
  • Perform periodic vulnerability scans of systems
  • Provide support to IT systems, including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
  • Implement IAVA security patches and insure patch status is recorded in appropriate systems of record
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in troubleshooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoot, maintain the integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Communicate and coordinate with the Information S

Responsibilities

  • Manage IT system infrastructure and any processes related to these systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc
  • Provide Tier 1 (Help Desk) and Tier 2 and Tier 3 (Escalation) problem identification, diagnosis and resolution of problems
  • Configure and manage UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance

Skills

Key technologies and capabilities for this role

LinuxUNIXWindowsSystems AdministrationTroubleshootingHelp DeskTier 2 SupportTier 3 SupportNetwork ConfigurationClient/ServerStorageOperating Systems

Questions & Answers

Common questions about this position

What is the salary for this Systems Administrator position?

This information is not specified in the job description.

Is this a remote position or does it require onsite work?

The position is located at Ft. Meade, Maryland, and involves customized on-site IT support, maintenance, and solutions.

What skills are required for this Systems Administrator role?

Required skills include configuring and managing UNIX, Linux, and Windows operating systems, providing Tier 1, Tier 2, and Tier 3 support, troubleshooting IT systems, performing account management, and conducting vulnerability scans.

What security clearance is needed for this job?

TS/SCI with both Polygraphs are required.

What makes a strong candidate for this Systems Administrator position?

Strong candidates will have experience providing Tier 1-3 support, managing UNIX/Linux/Windows systems, handling account management, ensuring system security compliance, and supporting day-to-day IT operations including monitoring and problem resolution for various devices.

Capital Solutions Group

Specializes in IT solutions for government, commercial clients

About Capital Solutions Group

Capital Solutions Group specializes in delivering IT solutions for government and commercial clients, leveraging expertise in Cloud Computing, Software Development, Systems Engineering, Enterprise IT & Architecture, Data Analytics, Security & Cyber, and Networking. The company utilizes cutting-edge technology and artificial intelligence to develop next-generation solutions that power enterprises and deliver successful mission outcomes.

Fort Meade, MD 20755, USAHeadquarters
N/AYear Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Government & Public SectorIndustries
11-50Employees

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