MM - Senior Systems Administrator, Level 3 (MAR-SA3-10.070125p) at Capital Solutions Group

Maryland, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Defense, Cybersecurity, GovernmentIndustries

Requirements

TS/SCI with both Polygraphs security clearance
Experience providing support for implementation, troubleshooting, and maintenance of IT systems
Experience managing daily activities of configuration and operation of IT systems
Experience providing Tier 1 (Help Desk), Tier 2 (Escalation), and Tier 3 problem identification, diagnosis, and resolution
Experience assisting users in accessing and using IT systems
Experience performing account management (establishing, activating, modifying, disabling, and removing accounts)
Experience with configuration management, implementation, and sustainment of compliance with system security controls
Experience performing periodic vulnerability scans of systems
Experience supporting day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc
Experience implementing IAVA security patches and recording patch status in systems of record
Experience supporting escalation and communication of status to agency management and internal customers
Experience optimizing system operations and resource utilization, including system capacity analysis and planning
In-depth experience troubleshooting IT systems
Experience providing detailed analysis and feedback to agency management and internal customers for escalated tickets
Experience supporting dispatch system and hardware problems, remaining involved in resolution
Experience configuring and managing UNIX, Linux, and Windows operating systems
Experience installing/loading operating system software, troubleshooting, maintaining integrity, and configuring network components
Experience implementing operating system enhancements to improve reliability and performance

Responsibilities

Provide support for implementation, troubleshooting, and maintenance of IT systems
Manage daily activities of configuration and operation of IT systems
Provide Tier 1 (Help Desk), Tier 2, and Tier 3 problem identification, diagnosis, and resolution
Assist users in accessing and using IT systems
Perform account management (e.g., establishing, activating, modifying, disabling, and removing accounts)
Provide configuration management, implementation, and sustainment of compliance with applicable system security controls
Perform periodic vulnerability scans of systems
Support day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc
Implement IAVA security patches and ensure patch status is recorded in appropriate systems of record
Support escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth troubleshooting of IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Support dispatch system and hardware problems and remain involved in the resolution process
Configure and manage UNIX, Linux, and Windows operating systems
Install/load operating system software, troubleshoot, maintain integrity, and configure network components
Implement operating system enhancements to improve reliability and performance

Skills

UNIX

Linux

Windows

Systems Administration

Troubleshooting

Networking

Client/Server

Storage

Help Desk

Tier 3 Support

Capital Solutions Group

Specializes in IT solutions for government, commercial clients

About Capital Solutions Group

Capital Solutions Group specializes in delivering IT solutions for government and commercial clients, leveraging expertise in Cloud Computing, Software Development, Systems Engineering, Enterprise IT & Architecture, Data Analytics, Security & Cyber, and Networking. The company utilizes cutting-edge technology and artificial intelligence to develop next-generation solutions that power enterprises and deliver successful mission outcomes.

Fort Meade, MD 20755, USAHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Government & Public SectorIndustries

11-50Employees