MEX Banquero Select at Santander

Monterrey, Nuevo Leon, Mexico

Santander Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Banca, Servicios FinancierosIndustries

Requirements

  • Knowledge of financial products: credits, investments, insurance, and commercial levers (portability, collectives, SME synergy, etc.)
  • Ability to manage Select client portfolios, focusing on variations, maturities, and attracting higher deposit volumes (e.g., term attraction campaigns, collectives, portability)
  • Capacity to plan weekly activities according to commercial systematics, prioritizing current commercial focuses
  • Skills in conducting daily effective calls and visits to prospects and clients, achieving 80% portfolio knowledge within 1 year via campaigns, investment variations, term maturities, and commercial levers
  • Experience providing differentiated branch attention to Select clients, including product/service requests, complaints, and clarifications for TOP Select and Rest Select clients
  • Proficiency in correctly completing product/service contracts (e.g., account openings, UPLD formats) and attaching client documentation before formalization
  • Sales techniques for linking and securing client portfolios with specialized products based on client needs, emphasizing service excellence
  • Ability to perform preventive follow-up on clients at risk of non-payment and manage collection portfolio (with specialization levels: SR for high concentration, Specialist for medium, JR for low)
  • Compliance with institutional operational regulations (e.g., account openings, customer knowledge, relevant operation detection, Opics operations, "Investment Commercialization Model")

Responsibilities

  • Rentabilizar, grow, and secure client portfolios by linking clients through proper management of high-value products: credits, investments, insurance, and commercial levers
  • Manage assigned Select client deposit portfolios (variations and maturities), focusing on attracting higher deposit volumes via campaigns
  • Plan weekly activities for daily management per commercial systematics, prioritizing current focuses; contact clients and prospects per institutional commercial rhythms to achieve objectives
  • Execute daily effective calls and visits to prospects and current clients, ensuring 80% portfolio knowledge within 1 year
  • Provide differentiated branch attention to Select clients for products/services, complaints, and clarifications
  • Correctly fill all product/service contracts and attach client documentation before handing to Branch Subdirector
  • Link and secure assigned client portfolio through sales of specialized products/services matching client needs, using appropriate sales techniques and service excellence
  • Conduct preventive follow-up on at-risk non-payment clients and manage collection portfolio
  • Comply with institutional operational norms in account openings, customer knowledge, relevant operations, etc., especially in Opics per the "Investment Commercialization Model"

Skills

Key technologies and capabilities for this role

Gestión de carterasVentas de productos financierosCréditosInversionesSegurosGestión de clientes SelectTécnicas de ventaAtención al clienteLlamadas comercialesVisitas comercialesPlanificación comercialSeguimiento de riesgos

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Where is this job located?

The job is located in Mexico.

What are the main responsibilities or skills needed for this role?

Key responsibilities include managing Select client portfolios for credits, investments, insurance, and commercial levers; executing daily calls and visits; providing differentiated branch attention; and ensuring compliance with operational norms.

What does the daily work involve for this Banquero Select role?

Daily work involves weekly planning of activities, executing effective calls and visits to clients and prospects, achieving 80% portfolio knowledge within a year, and handling contracts and documentation properly.

What makes a strong candidate for this position?

A strong candidate excels in client management, sales techniques for financial products, portfolio knowledge, compliance with banking norms, and providing excellent service to Select clients.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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