menedżer(-ka) relacji z klientem - 35 Oddział w Warszawie (Śrómieście) at Santander

Warsaw, Masovian Voivodeship, Poland

Santander Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, FinanceIndustries

Requirements

  • Higher education degree
  • Over 5 years of experience in banking and sales of banking services and products, including investment products
  • Strong interpersonal skills and a desire to build long-term relationships based on trust
  • Ability to set ambitious goals and thrive in a results-oriented environment
  • Comfortable working both independently and as part of a team
  • Interest in developing skills within areas such as Select, Mortgage, SME, etc
  • Proficiency in English at a communicative level (for client interaction and product selection)

Responsibilities

  • Provide professional customer service and ensure positive experiences during branch visits
  • Offer and promote banking products
  • Achieve individual and team sales targets, receiving monthly bonuses
  • Maintain direct and telephone contact with clients
  • Build long-term client relationships and acquire new clients
  • Increase client satisfaction and loyalty by providing personalized solutions
  • Work in accordance with established procedures and standards across all distribution channels

Skills

Banking Sales
Investment Products
Customer Relationship Management
Mortgage
SME
Customer Service
English Proficiency

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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