Member Assist Cart Attendant at Walmart

Chillicothe, Ohio, United States

Walmart Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Thrive in fast-paced environments
  • Multi-tasker
  • Keep member satisfaction as top priority
  • Can stand for long periods of time while assisting members quickly and accurately
  • Problem solver who tackles obstacles head-on to ensure tasks are completed with excellence

Responsibilities

  • Maintain a positive attitude by smiling, greeting, and thanking members
  • Provide exceptional customer service to members across the club, answering questions
  • Maintain a clean, neat, and member-ready area, including parking lot cleanliness
  • Ensure club pickup orders are filled by contacting members about delays, informing about unavailable products, offering alternatives, selecting/packaging products per policy, dispensing items, resolving issues, and promoting products/services
  • Maintain safety of facility by conducting safety sweeps, following merchandise handling procedures, and correcting/reporting unsafe situations
  • Provide member service by acknowledging members, identifying needs, assisting with purchases/decisions, processing purchases/payments using cash registers, locating/organizing merchandise, zoning areas, resolving issues, promoting products/services, organizing/maintaining carts/flatbeds, assisting with transporting items using cart retrieval equipment
  • Comply with company policies, procedures, ethics, and integrity standards using Open Door Policy
  • Complete work assignments and priorities using policies/data/resources, collaborating with others, identifying priorities/deadlines, carrying out tasks, communicating progress, recommending improvements, and adapting to change/feedback

Skills

Key technologies and capabilities for this role

Customer ServiceMultitaskingProblem SolvingCart ManagementParking Lot Maintenance

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What are the key skills needed for the Member Assist Cart Attendant role?

Key skills include thriving in fast-paced environments, multi-tasking, prioritizing member satisfaction, standing for long periods, and problem-solving to complete tasks with excellence.

What does the role involve in terms of member assistance?

The role involves helping members load purchases, maintaining carts availability, providing exceptional customer service, resolving issues, and ensuring a clean parking lot and member-ready areas.

What is the work environment like for this position?

The work is constantly on your feet and on the go in a fast-paced outdoor parking lot environment, rain or shine, sleet or snow, while maintaining a positive attitude and member focus.

What makes a strong candidate for this Cart Attendant role?

Strong candidates take pride in their work, thrive in fast-paced settings, multitask effectively, prioritize member satisfaction, and demonstrate problem-solving skills with a positive attitude.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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