Medicare Performance Management Lead Director at CVS Health

Cary, North Carolina, United States

CVS Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

Requirements

  • 10+ years’ experience with several of the following methodologies: management consulting, project consulting, business process consulting, financial strategic analysis, mergers and acquisitions, strategic business planning, and/or risk management consulting
  • Experience with enterprise-wide and/or cross-functional large-scale initiatives with a high degree of complexity
  • Demonstrated experience successfully implementing change in complex organizations
  • Demonstrated superior business process, project management and organizational redesign experience
  • Demonstrated leadership with relevant initiatives: Business process, enterprise business project management/consulting, financial strategic planning and analysis, mergers and acquisitions, strategic planning, risk management
  • Demonstrated relationship management skills at the senior level

Responsibilities

  • Facilitate and support implementation of the business unit’s management process and operating model
  • Assist the Carolinas and Tennessee Medicare Advantage market in supporting the development and execution of market strategies, including development of market level Medicare Advantage product and network strategies, execution of pricing commitments, and management process to ensure development and execution of the plan
  • Continuously improve management practices to enable collaboration and shared accountability for success
  • Manage business processes and actively influence local market performance by helping to shape and drive the market’s bid strategy
  • Analyze Medicare business performance, reviewing both financial and medical economic information, to identify issues that need to be addressed
  • Communicate focus activities on diagnosis (e.g., unit cost/utilization/value-based models/revenue management)
  • Drive execution of pricing commitments and corrective action plans
  • Create a metrics-driven management process to understand measured performance and deliver on strategic objectives, cost containment activity, growth objectives, and new initiatives
  • Identify and pursue opportunities for further alignment across the Medicare Advantage market and segment leadership teams
  • Act as a liaison between senior management and local market leaders
  • Identify and lead process improvement opportunities relating to Medicare Advantage
  • Manage process for identification of areas to prioritize performance improvement
  • Review key performance metrics and help establish targets
  • Bring segment/product priorities to the market for local execution
  • Support local market general manager
  • Develop a project management framework for driving accountability
  • Develop monthly Performance Excellence agenda and facilitate meetings and follow-ups
  • Manage processes such as pricing commitments, market visits, deep dives, performance/scorecard, and takeaways that align to execution of strategy
  • Identify, prioritize, and drive alignment opportunities across markets
  • Enable operating model for partnership with local general managers, director of operations, CFOs, medical directors, network managers, medical economics, and pricing actuaries

Skills

Medicare Advantage
Performance Management
Market Strategy
Product Strategy
Network Strategy
Pricing Strategy
Financial Analysis
Medical Economics
Unit Cost Analysis
Utilization Management
Value-Based Models
Revenue Management
Metrics-Driven Management
Cost Containment

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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