Medical Social Worker (Bilingual) at CVS Health

Tucson, Arizona, United States

CVS Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Master’s degree in Social Work required, preferably from a school of social work accredited by the Council on Social Work Education
  • Minimally Licensed in the State of Practice as a Social Worker
  • Minimum one year of clinical social work experience
  • Motivated social workers with a problem-solving orientation and a flexible and positive attitude
  • Prior independent care management or case coordination experience
  • Experience conducting home visits and providing telephonic support
  • Experience working on a multidisciplinary team preferred
  • US work authorization
  • Someone who embodies being “Oaky” (Radiating positive energy, Assuming good intentions, Creating an unmatched patient experience, Driving clinical excellence, Taking ownership and delivering results, Being scrappy)

Responsibilities

  • Proactively support our highest need patients through telephonic check-ins and clinic visits
  • Partner with patients to identify their goals, increase engagement in care, and reduce barriers to achieving healthcare goals and execution of their care plan
  • Facilitate patient referrals to community agencies and resources, under direction of the provider and in line with Oak Street Health medical management efforts
  • Navigate Managed Care plans and resources to ensure mindful utilization
  • Provide community case management to increase patient ability to independently manage health conditions and reduce reliance on support services
  • Increase patient understanding of end-of-life options and prepare patients and their caregivers for potential challenges in end-of-life care
  • Conduct biopsychosocial assessments using evidence-based tools for patients in care
  • Participate in care team meetings, leading discussion around patients in his/her caseload
  • Complete case and progress documentation in a timely manner to allow for visibility into case status and productivity

Skills

Key technologies and capabilities for this role

Biopsychosocial AssessmentCase ManagementPatient AdvocacyCommunity ReferralsManaged Care NavigationTelephonic Check-insEnd-of-Life CounselingBilingual

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What is the salary for this Medical Social Worker role?

This information is not specified in the job description.

What qualifications and experience are required for this role?

A Master’s degree in Social Work from an accredited school is required, along with minimal licensure as a Social Worker in the state of practice, at least one year of clinical social work experience, and prior independent care management or case coordination experience.

What is the company culture like at Oak Street Health?

The company values dedicated, purpose-driven colleagues passionate about transforming healthcare, with a culture that emphasizes radiating positive energy, assuming good intentions, creating unmatched patient experiences, and being 'Oaky'.

What makes a strong candidate for this Medical Social Worker position?

Strong candidates have a problem-solving orientation, flexible and positive attitude, experience with home visits and telephonic support, and multidisciplinary team experience, while embodying 'Oaky' traits like positive energy and patient focus.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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