Spanish) at IQVIA

Lisbon, Lisbon, Portugal

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, PharmaceuticalsIndustries

Requirements

Bachelor’s Degree in a Life Science or Healthcare
Excellent written and verbal skills in English and Spanish language (min. C1 level)
Very good command of Italian OR German OR French OR Spanish language (C1 level)
Willingness and aptitude to learn new skills across Lifecycle Safety service lines
Excellent attention to detail and accuracy maintaining consistently high-quality standards
Excellent organizational skills and time management skills
Ability to establish and maintain effective working relationships with coworkers, managers and clients
Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities

Responsibilities

Provide phone support to health care professionals and patients, involving receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required
Receive and document incoming telephone calls, faxes or emails from various sources including investigative sites during regular weekday business working hours
Establish and maintain effective team communications i.e. provide regular feedback to the local management team on project metrics, out of scope work challenges/issues and successes
Build a positive, collaborative team environment with other Lifecycle safety team members
Participate in training across Lifecycle safety service offerings, participate in working groups as applicable in implementation of new initiatives, identification, and implementation of process efficiencies

Skills

Key technologies and capabilities for this role

SpanishEnglishItalianFrenchGermanMedical InformationPatient SafetyPhone SupportCall CenterHealthcare Communication

Questions & Answers

Common questions about this position

What languages are required for the Medical Information Specialist role?

The role requires excellent written and verbal skills in English and Spanish at a minimum C1 level, plus an additional foreign language such as Italian, French, German, or Spanish.

What education is required for this position?

A Bachelor’s Degree in a Life Science or Healthcare is required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the company culture look like for this team?

The team is international and diverse with safety hubs worldwide, supported by a nurturing management team, collaborative colleagues, and a positive team environment focused on growth and process efficiencies.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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