Senior Billing Specialist
TRM LabsSalary not specified
Full Time
Senior (5 to 8 years)
Medical Billing Administrator (USA Healthcare) - Half day EST Hours (Remote) at A1M Solutions
South Africa
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
NoVisa
Healthcare, BPOIndustries
Requirements
- Experience in Durable Medical Equipment (DME) or a related healthcare billing setting
- Hands-on Medicaid billing experience
- Strong understanding of U.S. healthcare systems and billing processes
- Excellent verbal and written communication skills
- Highly organized, detail-oriented, and able to multitask effectively
- Dependable, proactive, and solution-focused
- Proficient in basic computer navigation, MS Office, and Outlook
- Working knowledge of Excel (exporting and organizing data)
- Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and ability to support a wired Ethernet connection
- Reliable power backup solution
Responsibilities
- Handle customer service and patient intake calls with professionalism and empathy
- Schedule equipment deliveries and coordinate with logistics as needed
- Communicate with insurance companies regarding authorizations, billing, and claims
- Manage Accounts Payable (AP) and Accounts Receivable (AR) tasks, including sending claims to collections when necessary
- Use Excel to export, review, and track billing data
- Support general back-office administrative functions as assigned
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What are the working hours for this position?
The role requires half-day EST hours from Monday to Friday, 9:30am to 1:30pm EST (16h30 to 20h30 South African time), subject to changes for daylight savings and operational needs. You will need to work on both South African and US public holidays, with compensation for SA holidays per BCEA.
What are the required technical skills and experience for this role?
Candidates need experience in Durable Medical Equipment (DME) or related healthcare billing, hands-on Medicaid billing experience, strong understanding of U.S. healthcare systems and billing processes, and proficiency in using Excel for billing data tasks.
What internet and power requirements are needed for this remote position?
A fixed fibre line with minimum 25 Mbps upload and download speeds supporting wired Ethernet is mandatory, and a reliable power backup solution is required to manage load shedding. Applicants without these cannot be considered.
What soft skills are required for this Medical Billing Administrator role?
Excellent verbal and written communication skills are required, along with strong organizational skills and attention to detail.
Is this a fully remote position, and what is the employment type?
Yes, this is a fully remote working role with full employment type, initially half-day hours that could become full-time as the company grows.
A1M Solutions
Design and data support for government healthcare
About A1M Solutions
A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.
Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees
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