Medical Assistant (On-Site Full-Time) at Tia

New York, New York, United States

Tia Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Highly organized
  • Ability to multitask
  • Strong process orientation
  • Excellent patient service orientation
  • Detail-oriented
  • Keep a vibe of calm, steadfastness and composure under pressure
  • Phlebotomy
  • Experience supporting OB/GYN procedures
  • Lab review
  • Vitals documentation
  • Autoclaving + disinfecting
  • Supply expiry review
  • Supply management & ordering (budget management)

Responsibilities

  • Ask why and probe deeply to understand the reason for the patient's visit
  • Ask questions to collect background story -- leaving notes for providers
  • Review health summary with patient, ensure all the info is accurate
  • Take the patient's vitals and record
  • Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner
  • Confirm patients current pharmacy preference and update in TiaMD and DrChrono
  • Process any Rx
  • Order Labs and imaging
  • Ensure all Dx codes are properly added to lab and imaging orders
  • Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic
  • Ensure that patients are moved from front of house to back of house- “room patients”
  • Leverage providers with signals if they are running behind / clinic is backed up
  • Monitor the schedule to know who has checked in
  • Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day
  • Practice Personalized care
  • Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
  • Remember the nuances of each patient, remind providers of these nuances
  • Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
  • Communicate and document these nuances when appropriate
  • Perform phlebotomy on patients as needed
  • Uphold the clinical guidelines for Phlebotomy
  • Leverage providers have reviewed labs, and leverage providers in delivering results to patient
  • Follow the system for Lab review as established by the Medical Director
  • Ensure that all labs are closed out each day
  • Maintain the order and spotlessness of the clinic

Skills

Phlebotomy
OB/GYN procedures
Vitals documentation
Autoclaving
Disinfecting
Supply management
Lab review
Patient rooming
Blood collection

Tia

Personalized telehealth services for women

About Tia

Tia provides personalized medical care services specifically designed for women, operating in the telehealth sector. The company offers both virtual and in-person appointments, allowing flexibility for its members. For a monthly fee of $15, members can access unlimited messaging with their Care Team, schedule flexible appointments, and participate in community workshops. Tia's primary revenue comes from these membership fees, along with additional income from individual services. What sets Tia apart from traditional healthcare providers is its focus on women's health and a patient-centric approach, creating a comfortable and supportive environment for patients. The goal of Tia is to deliver high-quality healthcare tailored to the individual needs of women, as evidenced by positive testimonials from satisfied patients.

San Francisco, CaliforniaHeadquarters
2017Year Founded
$125.8MTotal Funding
SERIES_BCompany Stage
HealthcareIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
401(k) Retirement Plan
Emotional Well-being Support
Professional Development Support
Free Tia Membership

Risks

Increased competition from other women's health startups like Kindbody.
Potential negative publicity from the medical gaslighting campaign.
Challenges in scaling operations while maintaining service quality with Cedars-Sinai.

Differentiation

Tia focuses on women's health, a niche often overlooked by traditional healthcare.
The company offers a hybrid model of virtual and in-person care for flexibility.
Tia's membership model provides personalized care and community engagement for women.

Upsides

Partnership with Cedars-Sinai expands Tia's reach to over 100,000 women in Los Angeles.
Inclusion in Interbrand's '2022 Breakthrough Brands' highlights Tia's market disruption potential.
Growing demand for telehealth services boosts Tia's hybrid care model.

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