[Remote] Marketing Advisor, Emerging Technologies at Xplor

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Fitness, Wellbeing, SaaS, TechnologyIndustries

Requirements

Experience in studio marketing, operations, or the fitness industry
True love for customers and helping people
Extensive experience in implementation, delivery, creation, and development of service deliverables using various Xplor technologies or other software platforms
Ability to support Emerging Technologies Team with various projects in a remote setting
Ability to execute strategic vision and implement best practice processes
Exceptional communication skills, both verbal and written, with self-awareness and strong client-facing presence
Highly ethical, with ability to demonstrate empathy, humility, motivation, and listening skills
Passion for fitness, health, and wellness, the company's vision, and the customer problems being solved
Marketing expertise with knowledge of the latest digital marketing trends and tactics
Blend of SaaS and consulting knowledge

Responsibilities

Consult Xplor Growth Satellite (STL) Customers (primarily in Fitness and Wellbeing) on their marketing, sales, and customer journey strategy
Provide excellent and strategic guidance to STL customers by proactively consulting them on their customer journey communications
Deliver ideas, strategies, and materials that drive STL customer satisfaction, product/service adoption, and month-over-month retention
Support in building a consultative high-touch product by incorporating automated ways to deliver marketing strategies at scale
Efficient and timely launch and implementation of services with a high level of accountability
Follow Standard Operating Procedures for delivery of services to Xplor STL customers
Apply SaaS and consulting knowledge to the evolution of STL
Proactively address client needs and improve quality, reliability, and repeatability of STL services
Be open to new and creative ways of adding customer value to elevate the offering
Operate in a fast-paced startup environment, open to and able to help execute new ideas and activities to drive customer success and generate revenue

Skills

Key technologies and capabilities for this role

Marketing StrategySales StrategyCustomer JourneySaaSConsultingProduct AdoptionRetention StrategiesFitness Industry

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What experience is required for this role?

Required experience includes studio marketing, operations, or the fitness industry, extensive experience in implementation, delivery, creation and development of service deliverables using various software platforms, and a blend of SaaS and consulting knowledge.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of work environment can I expect?

The role operates in a fast-paced startup type of environment where you are open to and can help execute on new ideas and activities to drive customer success and generate revenue.

What makes a strong candidate for this position?

Strong candidates have experience in studio marketing, operations, or the fitness industry, true love for customers and helping people, exceptional communication skills, and the ability to execute strategic vision in a remote setting.

Xplor

Provides software and payment solutions for businesses

About Xplor

Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.

None, NoneHeadquarters

2022Year Founded

DEBTCompany Stage

Consumer Software, Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Square and Stripe may impact Xplor's market share.

Economic instability in Australia and New Zealand could affect Xplor Gym's adoption.

Regulatory scrutiny on PayFac as a Service may delay its implementation.

Differentiation

Xplor integrates SaaS solutions with embedded payments for everyday life businesses.

The company offers AI-driven tools like Service Autopilot for innovative service delivery.

Xplor's PFaaS optimizes payment systems, unlocking new revenue streams for SaaS companies.

Upsides

Xplor Gym's launch in Australia and New Zealand expands its fitness market presence.

Justin Beck's appointment is set to drive global growth in home services.

Generative AI integration can enhance Xplor's offerings, adding value for clients.

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