Background that includes a combination of leadership roles across ETF operations, client service, fund accounting, custody/banking
Outstanding people leadership and culture-building skills, encouraging a high-energy, high-achievement culture balanced with respect and empathy
Ability to navigate the firm and influence colleagues; effective team player accustomed to working with global, regional, and local stakeholders
Strong communication skills, especially the ability to summarize and synthesize to senior leadership
Strategic acumen linked to implementation/execution, with a proven ability
Responsibilities
Lead and grow a world class ETF Servicing team that supports colleagues in Portfolio Management, Capital Markets, Technology, Product Development and Operations while delivering an unparalleled experience for Authorized Participants and the broader ETF ecosystem
Ensure a culture where Risk Management is paramount and operational risk is effectively identified and managed across all dimensions of the model
Grow a global ETF Servicing footprint with a clear vision for employee development and success, clear roles and responsibilities, and a location strategy that enables product and stakeholder success
Continue to evolve a governance model and set of metrics to evaluate the efficiency and efficacy of the ETF Servicing function to identify opportunities to streamline, scale and improve
Drive a strategy around engagement with stakeholders to develop an appreciation for each party’s agenda and an actionable plan to support and influence as required to achieve a successful joint outcome
Contribute to the design of the ETF operating model relying on relevant experiences, industry trends and market opportunities to develop a road map and prioritization schedule
Take the lead on managing and evolving relationships with ETF post trade service providers to ensure high levels of service and readiness to understand and support the strategy