Manager, Subscriber Analytics

Salary: $124,000 - $135,000 USD Location Type: Not Specified Employment Type: Not Specified

Position Overview

The New York Times is seeking a Manager to join the Subscriber Analytics team within the Data and Insights Group (DIG). This collaborative role involves partnering with teams across DIG, Finance, and Strategy to develop cross-mission agreement and standardization of reporting metrics that inform both team and enterprise-level strategy. The Manager will report to the Director, Subscriber Reporting.

About The New York Times

The mission of The New York Times is to seek the truth and help people understand the world. This mission is supported by independent journalism at the heart of the company, a world-renowned newsroom with journalists reporting from nearly 160 countries, a deep focus on reader experience across various platforms (print, audio, digital, app), and a business strategy centered on making journalism worth paying for.

The New York Times Company is committed to being the world’s best source of independent, reliable, and quality journalism. They embrace a diverse workforce with a broad range of backgrounds and experiences across all levels of the organization and encourage applications from all backgrounds.

Responsibilities

• Establish core monetization metrics such as Customer LTV and revenue forecasts to inform company-wide decision-making.
• Connect subscriber growth and revenue trends into a cohesive narrative that informs strategy and highlights opportunities for leadership.
• Partner with data analysts, engineers, PMs, and business operators to deliver insights that span teams and tools.
• Collaborate with Finance and Strategy teams to shape metrics and analysis used in external reporting, including Board updates and public disclosures.
• Oversee and enhance centralized reporting on monetization performance, ensuring it is trusted, consistent, and easy to use across teams.
• Improve data accessibility by streamlining pipelines and building self-serve tools to empower non-technical users.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications

• 3+ years of experience working on a data team to deliver insights for subscription products.
• 3+ years of strategic abilities, demonstrated leadership experience, and an understanding of subscriber and product engagement analytics.
• Proficiency in SQL and working with relational databases.
• 3+ years of using data programming languages such as Python or R.
• 3+ years of experience working in big data environments such as BigQuery or dbt, querying 10M+ rows.
• 1+ years of experience in data tools such as Mode, Looker, Tableau, Airflow, or GitHub.

Preferred Qualifications

• 5+ years of experience with data analytics or data science teams to deliver reporting and analysis, or a quantitative degree.
• 1+ years of experience developing subscription or revenue metrics such as Customer LTV or Time-series revenue forecasts.

REQ-018437

Equal Opportunity Employer

The New York Times is an Equal Opportunity Employer. They do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.