Manager, Software Engineering - Platform

Position Overview

Are you as passionate about the development of people as you are about building impactful products for internal teams and external developers? Then Jobber might be the place for you! We’re looking for a Manager, Software Engineering to be part of our Platform group. Joining the Platform group at Jobber as an Software Engineering Manager offers a unique opportunity to drive impact at multiple layers of a growing, product-led company. The group sits at the strategic intersection of internal enablement, customer experience, and ecosystem expansion—delivering real technical influence across the business.

About Jobber

Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers, while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!

Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.

We help employees grow professionally; we have a ton of onboarding resources, tutorials, hackathons and buddies to support learnings and provide opportunities to innovate. We have a range of experience levels on teams which allows for mentor/mentee opportunities. Leaders at Jobber work with empathy and support employees to build healthy work-life harmony. Bring your dedication and passion to this job to fulfill your goals.

The Teams

This group’s mission is to build out platform technologies to support group service providers, external developers and internal developers in order ultimately help our SP’s be more successful. As a manager within Platform you’ll manage two of the following teams, depending on your skillset:

• Automations: This team empowers internal product teams by building core automation capabilities—your work will directly multiply engineering efficiency across Jobber.
• Channels: Focused on enabling franchise organizations to scale, Channels builds robust systems for managing complex account structures. You’ll solve real-world problems for customers with intricate operational needs.
• Platform Experience: This team is the face of Jobber for third-party developers. You’ll help shape how external apps integrate with Jobber, supporting long-term ecosystem growth through developer experience, APIs, and extensibility tooling.

The Role

As a leader and technical expert in Software Engineering, you’ll manage two teams of 5 talented intermediate, Senior and Staff level engineers to ensure our Platform teams continue delivering value to our stakeholders. You’ll work closely with engineers, design and product to ensure the roadmap for each team balances quality, maintainability, innovation and speed.

Reporting to a Senior Manager, Software Engineering, the Manager, Software Engineering will work with members of your teams to support and develop their skills and career, as we work together to empower small businesses. In addition, you will be heavily involved in the technical direction of our platform, building it out to be reliable and performant as the company grows.

Requirements

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Responsibilities

• Manage two teams of 5 intermediate, Senior, and Staff level engineers.
• Support and develop the skills and careers of your team members.
• Collaborate closely with engineers, design, and product teams.
• Ensure team roadmaps balance quality, maintainability, innovation, and speed.
• Contribute to the technical direction of the platform, focusing on reliability and performance.

Application Instructions

• (Specific application instructions would typically be listed here, but are not provided in the original text.)

Company Information

• Company: Jobber
• Recognized For: Great Place to Work, Canada’s Most Admired Corporate Cultures, Globe and Mail’s Canada’s Top Growing Companies, Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™.
• Mission: To help people in small businesses be successful by transforming the way service is delivered through technology.
• Culture: Transparency, inclusivity, collaboration, and innovation.
• Employee Growth: Offers onboarding resources, tutorials, hackathons, buddies, and mentor/mentee opportunities. Promotes healthy work-life harmony.