Manager Site Reliability Engineering at Remitly

Alpharetta, Georgia, United States

Remitly Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Financial ServicesIndustries

Requirements

  • Current and extensive experience managing teams of SREs (not an individual contributor)
  • Proficiency with at least one major public cloud provider: Azure, AWS
  • Extensive experience with Terraform, Ansible, and other IaC/orchestration tools
  • Expertise in Kubernetes (AKS/EKS/GKE), containerized workloads, and deployment strategies (e.g., Blue Green)
  • Deep knowledge of Linux and Windows server environments
  • Proven experience in building and enforcing automation frameworks for CI/CD and infrastructure provisioning
  • Hands-on experience with observability platforms such as Grafana, Kibana, Splunk, ELK Stack (Elasticsearch, Logstash, Kibana), OpenTelemetry, Prometheus, Loki
  • Strong knowledge of SLAs, SLIs, and SLOs and their application in production environments
  • Experience with monitoring, alerting, and logging best practices
  • Solid understanding of cloud-native security, identity management, and secrets management (e.g., HashiCorp Vault)
  • Skilled in scripting and programming (e.g., Python, Bash, Golang, PowerShell, C#)
  • Strong knowledge of networking, application performance tuning, and troubleshooting
  • Familiarity with common CI/CD and version control tools (e.g., Git, GitLab, GitHub, Jenkins)

Responsibilities

  • Managing high performance SRE teams ideally in multiple countries
  • Promoting and implementing Site Reliability Engineering best practices and principles across product and platform teams
  • Architecting, implementing, and managing infrastructure using Infrastructure as Code (IaC) and DevOps principles
  • Designing and maintaining secure-by-default cloud-native systems with a focus on continuous improvement of security posture
  • Defining and enforcing SLA/SLI/SLO standards for production systems
  • Developing and maintaining automated frameworks for provisioning, deployment, scaling, and monitoring
  • Conducting in-depth troubleshooting of complex production issues across application, infrastructure, and network layers
  • Leading proof-of-concept efforts to evaluate and introduce new technologies
  • Implementing policy and compliance checks within CI/CD pipelines
  • Ensuring teams work in alignment with the SRE framework, including leading sustainable incident response, blameless post-mortems, and production reliability improvement projects
  • Mentoring other team members on SRE practices and cultivating innovation and collaboration across multiple teams
  • Managing delivery of and providing input to strategy and departmental plans
  • Partnering with engineering and business stakeholders to drive cloud reliability, automation, observability, and performance initiatives across critical platforms

Skills

Key technologies and capabilities for this role

SRESite Reliability EngineeringInfrastructure as CodeIaCDevOpsCloud-NativeSLASLISLOObservabilityAutomationIncident ResponsePost-MortemsLeadership

Questions & Answers

Common questions about this position

What is the salary for this Manager Site Reliability Engineering position?

This information is not specified in the job description.

Is this a remote role or what is the location requirement?

This information is not specified in the job description.

What are the key skills required for this SRE Manager role?

Key skills include current experience managing SRE teams, proficiency with major public clouds like Azure or AWS, extensive Terraform and Ansible experience, Kubernetes expertise, Linux/Windows knowledge, and hands-on CI/CD automation.

What is the team structure like for this position?

This is an advanced management role requiring management of multiple high-performance SRE teams ideally in multiple countries, within the Business Systems SRE team of LexisNexis Risk Solutions Group; individual contributors need not apply.

What makes a strong candidate for this SRE Manager position?

A strong candidate has extensive experience managing SRE teams (not as an individual contributor), deep technical expertise in cloud, IaC, Kubernetes, and automation, plus the ability to lead strategy, best practices, and innovation across multiple teams.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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