Manager, Sales Training | Markham, Ontario, Canada at Johnson & Johnson

Markham, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, MedTech, Vision Care, PharmaceuticalsIndustries

Requirements

Passion for improving and expanding vision treatments
Ability to design and implement commercial education strategies tailored to JJSV Canada
Expertise in developing and delivering training programs on sales process, product knowledge, customer engagement, and strategic selling
Skills in coaching and providing regular feedback to sales learners, using metrics and observations for recommendations
Experience partnering with Sales Leadership to identify knowledge/skill gaps and create targeted learning interventions
Knowledge of ensuring learning content is current, copy-approved, relevant, and compliant with government/legal requirements
Capability to lead development and execution of onboarding, continuous learning, and advanced programs
Proficiency in facilitating learning on anatomy, procedures, clinical concepts, products, competitive technologies, and business practices for cataract business (IOLs, OVDs, Capital Equipment)
Ability to connect with global colleagues for best practices and leveraging learning tools/assets
Experience managing learning platforms, tools, and resources for accessibility and effectiveness
Skills in monitoring/evaluating program impact via KPIs and feedback
Strong stakeholder collaboration with Sales, Marketing, Professional Education, and other teams
Alignment with adult learning principles for live, virtual, and self-guided programs

Responsibilities

Design and implement commercial education strategies for JJSV Canada
Develop and deliver training programs on sales process/excellence, product knowledge, customer engagement, and strategic selling
Coach and provide regular feedback to sales training learners, using metrics/observations for next-step recommendations
Partner with Sales Leadership to identify gaps and create targeted learning interventions
Ensure learning content is current, copy-approved, relevant, and compliant, working with content leads/vendors
Lead development/execution of re-imagined onboarding, continuous learning, and advanced capability programs
Facilitate learning on anatomy, procedures, clinical concepts, products, competitive technologies, and business practices for commercial sales in cataract business
Connect with global colleagues to implement best practices and leverage learning tools/assets
Manage learning platforms, tools, and resources for accessibility/effectiveness
Monitor/evaluate program impact through KPIs and feedback loops
Integrate with business units to understand strategic priorities
Collaborate cross-functionally with Sales, Marketing, Professional Education, and other teams for content relevance/alignment
Plan Canada’s training strategy and build/conduct learning in live, virtual, and self-guided formats, reporting to Senior Manager of Sales Training

Skills

Key technologies and capabilities for this role

Sales TrainingSales EnablementCurriculum DesignTraining DeliveryAdult LearningSales Force DevelopmentCommercial TrainingProgram Optimization

Questions & Answers

Common questions about this position

Is this position remote or based in an office?

This position is based in Markham, Ontario, Canada.

What are the main responsibilities of the Sales Training Manager?

The role involves designing and implementing commercial education strategies, developing and delivering training programs on sales processes, product knowledge, customer engagement, and strategic selling, coaching sales teams, and partnering with sales leadership to address skill gaps.

What is the salary or compensation for this role?

This information is not specified in the job description.

Who does this role report to and collaborate with?

You will report to the Senior Manager of Sales Training and collaborate cross-functionally with the NA and Canadian teams, supporting JJSV Canada.

What makes a strong candidate for this Sales Training Manager position?

A strong candidate is passionate about vision treatments, experienced in sales training with expertise in adult learning principles, skilled in designing education strategies, delivering live/virtual/self-guided programs, coaching sales teams, and partnering cross-functionally.

Johnson & Johnson

Healthcare products in pharmaceuticals and devices.

About Johnson & Johnson

Johnson & Johnson operates in the healthcare sector with three main areas: pharmaceuticals, medical devices, and consumer health products. In the pharmaceuticals segment, the company develops prescription drugs for various medical conditions such as cancer and infectious diseases. The medical devices segment provides products used in surgeries and other medical procedures, while the consumer health segment offers over-the-counter products, including baby care and personal health items. Johnson & Johnson generates revenue through direct sales and partnerships, and it invests significantly in research and development to create new products that meet the needs of consumers and healthcare providers. The company stands out from competitors by emphasizing diversity, equity, and inclusion in its workplace, fostering an environment where employees can share their perspectives. Its goal is to improve patient outcomes and enhance the overall health and well-being of individuals globally.

New Brunswick, New JerseyHeadquarters

1886Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

J&J faces a class action lawsuit in Australia over ineffective cold and flu medications.

Former J&J executives joining other firms could lead to increased competition.

Ongoing legal battles, like the lawsuit against Cigna, pose financial liabilities for J&J.

Differentiation

J&J operates in three segments: pharmaceuticals, medical devices, and consumer health.

The company invests heavily in R&D for innovative medical solutions and products.

J&J is committed to diversity, equity, and inclusion in its workplace culture.

Upsides

J&J's collaboration with Helsinki University Hospital focuses on value-based healthcare models.

The rise of personalized medicine offers J&J opportunities in targeted therapies.

Increased focus on digital health solutions presents expansion opportunities for J&J.

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