Grafana Labs

Manager, Sales Development (Remote, East US)

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaS, Open SourceIndustries

Sales Development Manager - US East Coast

Position Overview

We are looking for a results-driven leader to manage and grow our US Sales Development team and help us expand our business in the region. Reporting to the Director of NorAm Sales Development, you will be an important contributor to our regional leadership team, driving recruiting, pipeline generation strategy, and proactive coaching and development for our SDRs.

The Sales Development Manager holds ultimate responsibility for the team's pipeline success and team culture. As such, this leader should be experienced in partnering effectively with cross-functional leaders across the GTM organization, from Sales and Marketing to Operations and Enablement.

We need someone who is confident and decisive but also humble, empathetic, and open-minded. While there is a massive opportunity for Grafana Labs in the SouthEast region, there are also problems to solve and building to be done. We need someone who enjoys a fast-paced environment but who prioritizes intentionality and quality, and who sees these challenges as opportunities.

Responsibilities

  • This is a 1st line management role, where you’ll develop and mentor a team of SDRs, including responsibility for performance management, recruitment, and training.
  • Help execute on the strategy to ensure the success of our open source users and pipeline generation.
  • Work cross-functionally with Sales, Marketing, Operations, Enablement, and Recruiting.
  • Take an analytical and data-driven approach to your business with strong instincts, decisiveness to influence change and drive improved productivity.
  • Drive an inclusive, collaborative environment, where there is constant learning and growth.

Requirements

  • 3 years of first-line management and/or experience in sales, sales development, operations, or enablement.
  • Consistent track record of leading teams to exceed targets within a fast-paced and technical client acquisition-driven business.
  • Ability to operate in an entrepreneurial, remote environment.
  • Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data.
  • Experience with Salesforce, prospecting tools, MEDDPICC, value-based selling (Force Management).
  • Fluency in languages beyond English is a plus.
  • Located in East Coast Region of the US.

Compensation & Benefits

  • OTE Compensation Range (US): $130,000 - $150,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.
  • Benefits: Include equity, bonus (if applicable), and other benefits listed on our careers page.
  • Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

For more information about the perks and benefits of working at Grafana, please check out our careers page.

About Grafana Labs

There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Equal Opportunity Employer

At Grafana Labs, we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role, please apply.

Skills

Sales Development
Team Management
Performance Management
Recruitment
Training
Data-Driven Decision Making
Cross-Functional Collaboration
Analytical Skills
Decisiveness
Inclusive Leadership

Grafana Labs

Observability and monitoring solutions provider

About Grafana Labs

Grafana Labs specializes in observability and monitoring solutions for cloud infrastructure and applications. Its main product, Grafana, is an open-source metrics dashboard that allows users to visualize and analyze data from various sources. This helps businesses monitor the performance and health of their systems in real-time. Grafana Labs serves a wide range of clients, including large enterprises and individual developers, particularly in sectors like technology, finance, healthcare, and retail. Unlike many competitors, Grafana Labs offers both open-source and commercial products, generating revenue through premium features, enterprise support, and managed cloud services. The company's goal is to provide essential tools for monitoring and visualizing data, ensuring that digital services are reliable and efficient.

New York City, New YorkHeadquarters
2014Year Founded
$783.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
Health coverage
4% contribution match on our 401(k)
$1,500 learning and development stipend
Udemy subscription
Complimentary subscription to Headspace
Discounts on a wide variety of services, including entertainment, food, and fitness.
Remote Work Option
Global Employee Assistance Program

Risks

Increased competition from Datadog, Dynatrace, and New Relic pressures Grafana to innovate.
Recent critical security vulnerabilities could affect customer trust and adoption.
Rapid regional expansion may strain resources and impact service quality.

Differentiation

Grafana Labs offers a unique open-source observability platform with extensive customization.
The company provides both self-managed and fully managed observability solutions for diverse needs.
Grafana Labs integrates AI to enhance data analysis and monitoring capabilities.

Upsides

Grafana Labs raised $270M, boosting its valuation to over $6 billion in 2024.
The company surpassed $250M in annual recurring revenue with over 5,000 customers.
Expansion into Southeast Asia shows Grafana's commitment to localized cloud services.

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