Product Support
AshbySalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
EdTech, Higher Education, Online EducationIndustries
Requirements
- Education
- Experience
- Desired Skills
- Bonus skills that are preferred, not required
- Other Attributes That Will Help You In This Role
Responsibilities
- Bullet 1
- Bullet 2
- Bullet 3
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What benefits are offered for full-time positions in ZA?
Full-time ZA benefits include 2 complimentary Getsmarter short courses per year, subsidised medical aid with Discovery Health Medical Scheme, 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit, Employee Assistance Program (EAP), and generous leave policy including volunteer, study, sports leave and festive season break.
What is the company culture like at 2U?
2U fosters a diverse, inclusive culture of belonging, respect, and inclusion with innovators, dreamers, and doers working together to transform lives through higher education, emphasizing fun, meaningful work, and excellent work/life balance.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What is the salary for the Manager, Product Support role?
This information is not specified in the job description.
What background or skills are needed for this role?
This information is not specified in the job description.
2U
Provides online education solutions for universities
About 2U
2U provides online education solutions for universities, partnering with them to deliver high-quality digital programs. Their services include course design, marketing, and student support, all enhanced by technology and data analytics. This approach creates an engaging online learning environment that aims to ensure equal opportunities for all students. Unlike traditional learning management systems, 2U focuses on long-term partnerships and revenue-sharing agreements, aligning their success with that of the universities they serve. Their goal is to improve student outcomes and expand access to education globally.
Crystal City, VirginiaHeadquarters
2008Year Founded
$93.3MTotal Funding
IPOCompany Stage
EducationIndustries
1,001-5,000Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Holidays
Employee Stock Purchase Plan
Parental Leave
Volunteer Days
Risks
Interim CEO appointment suggests potential instability in leadership.
Multiple class action lawsuits pose significant legal and financial risks.
Chapter 11 bankruptcy filing indicates ongoing financial distress.
Differentiation
2U partners with prestigious universities to offer high-quality online degree programs.
The company combines technology, human support, and data analytics for effective online learning.
2U's No Back Row approach ensures equal opportunity for all students.
Upsides
Growing demand for online education boosts 2U's market potential.
Partnerships with international universities expand 2U's global reach.
Increased focus on data analytics improves student retention and success.
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