Manager, Complaints and Post-Market
Noah Medical- Full Time
- Junior (1 to 2 years)
Candidates should possess a Bachelor’s degree in Engineering, a related technical field, or equivalent experience. They should have at least 7 years of experience in product performance engineering, with a strong understanding of quality systems and regulatory requirements. Experience with complaint handling, investigation, and root cause analysis is essential.
The Manager, Product Performance Engineering will oversee complaint handling and serve as the subject matter expert for product investigations within the Abbott Heart Failure Division. They will collaborate with Commercial, Operations, and Design teams to ensure compliance with global regulations and customer expectations. This role involves implementing and maintaining the effectiveness of the quality system, providing supervision to staff, and communicating quality issues to management and relevant cross-functional areas. The manager will also be responsible for training employees and assessing their performance, as well as working with regulatory agencies and customers.
Healthcare solutions in diagnostics and devices
Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.