Manager, Product Management (Loyalty) at Inspire

Atlanta, Georgia, United States

Inspire Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, RetailIndustries

Requirements

  • Minimum: 4-Year Degree (Preferred: 4-Year Degree or Graduate Degree in business, computer science or a related field)
  • 5+ years' experience in product management, or a related field
  • 1+ years’ experience in people management
  • Strong technical background with experience in software development, cloud technologies, APIs, or enterprise solutions
  • Proven ability to lead cross-functional teams and drive product initiatives from concept to launch
  • Strong understanding of Agile and Scrum methodologies
  • Excellent analytical, problem-solving, and decision-making skills
  • Exceptional communication and stakeholder management abilities
  • Deep understanding of consumer-facing digital products, loyalty programs and offer management systems, QSR, e-commerce, or adjacent industries
  • Strong analytical skills and an ability to lead data-driven discussions to drive alignment around prioritization and impact
  • Equipped with the digital fluency to be capable of understanding technical constraints and prioritizing and discussing tradeoffs between development and business teams
  • Knowledge of the range of activities related to the product development lifecycle (e.g. opportunity identification, product discovery, project execution, and post-launch performance measurement and management)
  • Deep knowledge of agile & lean methodologies
  • Ability to translate data-driven insights, business intent, customer needs, and/or technical direction into clear, concise, well-documented product requirements and user stories
  • Exceptional verbal and written communication skills, with the ability to articulate complex concepts, influence stakeholders, and drive decision-making

Responsibilities

  • Leadership & development for a team of ~1-3 product managers working across multiple product areas in the Loyalty area under the Customer Retention Value Stream, fostering a culture of innovation, accountability, and continuous improvement
  • Product execution and strategy: create and drive product roadmaps, epics, and user stories ensuring alignment with business objectives, customer needs, and technical capabilities
  • Collaborate closely with the Product leadership team, Engineering, UX, PMO, and other key stakeholders to drive seamless product development and execution
  • Data-driven decision-making utilizing customer insights, analytics, and experimentation to inform product decisions and validate business impact
  • Communicate effectively as a Product Leader on the Customer Retention Value Stream, ensuring transparency, alignment, and operational efficiency

Skills

Product Management
Product Roadmaps
Epics
User Stories
Data-Driven Decision Making
Cross-Functional Collaboration
Team Leadership
Talent Development
Customer Retention
Loyalty Programs

Inspire

Provides renewable energy subscription services

About Inspire

Inspire provides renewable energy solutions through a flat rate subscription model. Customers can easily switch to 100% renewable energy with a low monthly price, which remains consistent without the fluctuations typical of traditional energy bills. This subscription service is designed for environmentally conscious consumers who want to support clean energy sources. Inspire stands out from competitors by offering a straightforward and predictable pricing structure, along with highly regarded customer service that emphasizes clear and personable interactions. The company's goal is to positively impact the environment by combating climate change and promoting clean air initiatives.

Santa Monica, CaliforniaHeadquarters
2014Year Founded
$8MTotal Funding
SERIES_ACompany Stage
Energy, Consumer GoodsIndustries
51-200Employees

Benefits

Comprehensive health plans
401k matching
Training & development
Flexible PTO
Wellness days
Paid parental leave

Risks

Increased competition could erode Inspire's market share.
Potential changes in government subsidies may impact Inspire's pricing model.
Rising operational costs could force Inspire to increase subscription fees.

Differentiation

Inspire offers a flat rate subscription for 100% renewable energy.
Customers can switch to Inspire's service in less than two minutes.
Inspire is known for excellent customer service and clear communication.

Upsides

Growing consumer interest in sustainable living boosts demand for Inspire's services.
Advancements in battery storage enhance Inspire's renewable energy reliability.
Government incentives for renewable energy adoption make Inspire's model more appealing.

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