Manager, Process Improvement at Walmart

Mississauga, Ontario, Canada

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Supply ChainIndustries

Requirements

  • Strong emphasis on technical tools (e.g., SQL, Python, Power BI, Power Automate) to generate scalable insights and automate workflows
  • Ability to conduct research, advanced data analysis, and incorporate associate feedback
  • Leadership skills including demonstrating respect for individuals, building relationships, coaching, mentoring, and fostering a culture of belonging
  • Commitment to integrity, ethics, compliance, Walmart values, and regulatory adherence
  • Experience in process improvement, operational strategies, change management, and project management

Responsibilities

  • Identify opportunities for improved service or productivity and address systemic issues through research, data analysis, and associate feedback
  • Develop and implement solutions aligned with overall vision and operations strategy, including defining business requirements and designing proof of concept, pilot, and rollout plans
  • Investigate and test innovative technology solutions (e.g., data models, dashboards, lightweight automations) to address operational gaps
  • Develop project plans and communicate status of assigned projects
  • Define and improve operational metrics and service levels to measure productivity and customer satisfaction
  • Provide guidance and support to teams such as Replenishment, DC operations, and Supply Chain to meet project schedules
  • Assist in development and implementation of change management strategies for process or technology adoption and sustainment
  • Develop and own associate routines and standard operating procedures, including providing training content and facilitating sessions
  • Build relationships and collaborate with international counterparts to share and gather ideas
  • Monitor and assess compliance with legal statutes and regulations
  • Consult or mentor managers on metrics and performance improvement, ensuring changes are embedded for continuous improvement and operational excellence

Skills

Data Analysis
Data Modeling
Dashboards
Automation
Project Management
Change Management
Process Design
Supply Chain Operations
Operational Metrics

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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