Manager, Performance at Checkout.com

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, TechnologyIndustries

Requirements

Proven experience owning or supporting performance management processes in a high-growth, fast-paced company
Strong understanding of goal-setting frameworks (e.g. SMART goals, OKRs) and how they drive performance and accountability
Excellent organisational and project management skills—you’re comfortable running processes end-to-end
Clear, confident communicator who can influence managers and stakeholders at all levels
Hands-on mindset: you’re just as happy building a new template as you are advising on policy
Strong collaborator who thrives in cross-functional work, especially with Reward, People Ops, and business teams
Experience working with HRIS or performance management systems (e.g. Workday, Lattice, CultureAmp)
A passion for making performance processes simple, human, and effective

Responsibilities

Lead the development and execution of performance management strategies and operational plans
Manage end-to-end execution of the performance review cycles
Drive the automation of performance operations processes and implement new tools and systems to enable a high-performance culture
Monitor adoption and engagement, following up with teams to ensure compliance with mandatory processes (e.g., goal setting)
Maintain performance dashboards and reporting tools, providing visibility into key metrics for managers and leadership
Generate insights from performance data to highlight trends, adoption issues, and operational blockers
Define, implement, and track key performance indicators (KPIs) across all departments and roles
Assist with training sessions, guides, and communications to support the rollout of performance programmes
Collaborate with People Partners and Tech teams to ensure smooth integration and operation of performance management systems
Collaborate with Recruitment to identify key high-performer traits and support talent mapping through data analysis

Skills

Performance Management

Goal Setting

Performance Reviews

OKRs

Feedback Mechanisms

Process Automation

HR Operations

Stakeholder Management

Compensation Alignment

Talent Development

Checkout.com

High-performance payments platform for enterprises

About Checkout.com

Checkout.com provides a payments platform that helps businesses process payments, send payouts, and manage card programs. The platform is designed for large enterprises and growing businesses, allowing them to handle high volumes of transactions quickly and reliably. It integrates with clients' existing systems and offers a range of payment services, generating revenue through transaction fees and subscriptions. Unlike many competitors, Checkout.com focuses on providing a comprehensive, cloud-based solution that supports the financial operations of its clients across the globe. The goal of Checkout.com is to streamline payment processes and enhance the payment experience for both businesses and their customers.

London, United KingdomHeadquarters

2012Year Founded

$1,780.1MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Work-life balance - Flexible working and plenty of time off to unwind. We’ll even give you your birthday off.

Recognition - Peer recognition program and quarterly Hero Awards. We celebrate success together.

Career development - Tailored career development and learning pathways. We’ll help you unlock your potential.

Celebrating diversity - Internal community groups and cultural events. We celebrate our differences.

Staying healthy - A global wellness programme and private health insurance. We support your wellbeing.

Security for the future - Comprehensive plans for you and your loved ones. We’ll take care of you.

Giving back - Employee-led community outreach, payroll giving and a volunteering day. We care about your causes.

Risks

Checkout.com faces increased competition from emerging fintech startups.

Economic instability in the UK and EU may impact Checkout.com's revenue.

Regulatory scrutiny on data privacy could increase compliance costs.

Differentiation

Checkout.com offers payments in over 150 currencies with in-country acquiring.

The platform integrates fraud filters and reporting through a single API.

Checkout.com supports major international cards and local payment methods.

Upsides

Checkout.com is expanding in Japan, enhancing its global presence.

The partnership with Zing increases digital payment methods and product growth.

Checkout.com launched Octopus for online payments, a first for global PSPs.

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