[Remote] Manager, Partner Accounts at Omnidian

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

4+ years in partner management, account management, or operations roles
2+ years of people management experience
Proven Salesforce reporting and dashboard-building skills (required)
Experience working with cross-functional teams in a fast-paced environment
Experience in both residential and commercial solar markets

Responsibilities

Lead, mentor, and develop a team of Partner Account Managers (Residential and Commercial) and a Commercial Invoicing Specialist
Establish consistent partner engagement strategies to strengthen network performance and satisfaction
Monitor partner health metrics, SLAs, and performance trends to drive accountability
Provide clear operational direction and support for scaling both residential and commercial programs
Build, manage, and optimize Salesforce dashboards and reports to track team performance and partner KPIs
Use data insights to identify trends, surface risks, and recommend strategic improvements
Partner with Procurement and Director of Field Operations to ensure invoicing accuracy and timely issue resolution
Define workflows and reporting cadences to improve visibility and decision-making
Work cross-functionally with internal teams to enhance partner lifecycle management
Provide leadership input on partner capacity planning, strategic sourcing, and coverage expansion
Represent PAM initiatives in leadership meetings, aligning team goals with company objectives
Support organizational readiness for scaling operations and evolving partner programs

Skills

Omnidian

Maintains and monitors solar energy systems

About Omnidian

Omnidian focuses on the maintenance and performance assurance of solar energy systems for homeowners and businesses, including large-scale residential portfolio owners. Their primary service is a 24/7 remote monitoring system that tracks solar system performance and coordinates repairs when necessary, ensuring minimal downtime. Clients pay for subscription-based protection plans, and a standout feature is their 95% Energy Guarantee, which compensates clients if their solar system underperforms. This approach shifts the risk of maintenance issues from clients to Omnidian, providing financial security and peace of mind.

Seattle, WashingtonHeadquarters

2016Year Founded

$80MTotal Funding

LATE_VCCompany Stage

Energy, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Parental Leave

Unlimited Paid Time Off

Remote Work Options

Stock Options

Performance Bonus

Paid Sabbatical Leave

Risks

Increased competition in the solar maintenance sector may pressure Omnidian's market share.

The dip in climate tech funding could limit Omnidian's future investment opportunities.

Expansion into international markets may expose Omnidian to regulatory challenges.

Differentiation

Omnidian offers a 95% Energy Guarantee, compensating clients for energy loss.

The company provides 24/7 remote monitoring with real-time diagnostics for solar systems.

Omnidian integrates with billing partners and CRM systems for streamlined operations.

Upsides

Omnidian recently raised $25 million to enhance its technology and services.

The company achieved B Corp Certification, highlighting its commitment to sustainability.

Advancements in AI-driven predictive maintenance could enhance Omnidian's monitoring capabilities.

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