Manager, Operational Excellence at Alcon

Bengaluru, Karnataka, India

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Life Sciences, ManufacturingIndustries

Requirements

University Degree (Masters’ degree desirable)
Minimum 8 to 10 years of experience in Shared Services industry with minimum 3 to 5 years in Continuous Improvement domain
Lean Six Sigma Black Belt certified
Experience delivering Lean Six Sigma training (minimum Green Belt level)
Lean Six Sigma project coaching experience (minimum Green Belt level)
Deep understanding of shared services operations (especially Finance, HR, IT, Procurement)
Practical knowledge of tools such as Celonis, BI, RPA, Power Automate, Gen AI / Agentic AI
Experience in Pharma domain (plus)
Experience working with Commercial, Sales, Manufacturing (plus)
Excellent English both spoken and written
Industry knowledge - Shared Services
Good knowledge of process automation solutions (Low code automation tools, RPA, BI, Process Intelligence, Gen AI, Agentic AI)
Project management knowledge desirable (PMP or Agile, Scrum methodologies)
Ability to influence without authority and collaborate across all levels
Excellent Business acumen, project management, verbal and written communication skills
Stakeholder management, influencing, analytics, presentation and change management skills
Proficiency in MS Office, Minitab, Visio, Tableau / Power BI

Responsibilities

Identify and prioritize improvement opportunities across AGS functions (Finance, HR, Procurement, IT, Quality & Regulatory Affairs, R&D Operations, Supply Chain)
Lead cross-functional improvement initiatives or projects delivering measurable business impact through process redesign, simplification, and automation
Design and deliver Lean Six Sigma training programs across certification levels
Facilitate Kaizen and process improvement workshops to foster innovation and agility
Establish governance frameworks, cadence, and KPIs to monitor and sustain Continuous Improvement (CI) culture and initiatives
Provide coaching and mentoring to teams or CI project leads, ensuring alignment with strategic goals
Collaborate with IT and transformation teams to deploy tools (low code automation, Tableau, RPA, AI) to streamline operations and reduce manual effort
Lead and deploy AGS Service Management Practice initiatives/projects to improve service delivery
Lead and deliver assigned strategic transformation projects to achieve enterprise transformation goals

Skills

Lean Six Sigma

Agile

Change Management

Project Management

Process Intelligence

Power Automate

Business Intelligence

RPA

Gen AI

Agentic AI

Kaizen

Tableau

Automation

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

Land your dream remote job 3x faster with AI

Try Jobo Free