Senior Director, Customer Success
AnteriadSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Streaming Services, Media, AdvertisingIndustries
Requirements
Candidates should possess a Bachelor's degree or equivalent work experience, with 6-8+ years in digital advertising, preferably in account management or client services with a focus on digital video. A minimum of 1-2 years of management experience, including onboarding and training direct reports, is required. Experience with third-party ad servers, measurement companies, and data providers is necessary, along with strong multitasking, organizational, problem-solving, and communication skills for a fast-paced environment.
Responsibilities
The Manager of Account Management will oversee the daily operations of the Central Account Management Team, fostering client relationships and supporting Account Executives to achieve revenue goals. This role involves understanding the client base, managing workloads, providing feedback and training to Account Managers, identifying performance trends, and ensuring operational excellence. Responsibilities also include onboarding new team members, overseeing client billing, and collaborating with top-tier clients and sales teams to understand campaign objectives and optimal execution.
Skills
Account Management
Client Services
Team Management
Sales
Revenue Goals
Client Relationships
Feedback
Training
Performance Trends
Product Knowledge
Tubi
Free ad-supported movie and TV streaming
About Tubi
Tubi provides a free streaming service that allows users to watch a large selection of movies and TV shows without any subscription fees. The platform operates on an ad-supported model, meaning that while users can access content for free, they will see advertisements during their viewing. This approach makes Tubi appealing to individuals who are looking for quality entertainment without the costs associated with services like Netflix or Hulu. Tubi primarily targets a diverse audience, including budget-conscious consumers and those who prefer streaming over traditional cable TV. Currently, Tubi operates in the United States and is working on meeting GDPR requirements to expand into European markets. The company's goal is to offer accessible entertainment while generating revenue through advertising partnerships.
San Francisco, CaliforniaHeadquarters
2014Year Founded
$73MTotal Funding
ACQUISITIONCompany Stage
Consumer Goods, EntertainmentIndustries
201-500Employees
Benefits
Compensation - Every employee is paid a competitive & equitable salary.
Benefits - We offer generous coverage for health, dental, vision, and more for you and your dependents.
Parental Leave Program - We are proud to support growing families of all shapes and sizes and types. We welcome each new addition with generous paid time off to bond with your new addition.
Wellness - Tubi cares about your well being inside and out. That’s why we offer multiple coverage options for mental and physical well being for you and your family as well as a fitness stipend.
Tuition Reimbursement Program - Your professional growth and development are important to Tubi and we’re here to support you.
401(k) Match - Investing in your future is important to us. From our highly-rated retirement savings matches to financial advisors and planning services, we offer many resources to help keep you financially fit.
Risks
'Scenes' may struggle to differentiate from TikTok and Instagram Reels.
UK expansion faces regulatory and competitive challenges from local streaming services.
Past perceptions of Tubi as a 'scam' may hinder brand trust and growth.
Differentiation
Tubi offers a vast library of free, ad-supported content, unlike subscription services.
The 'Scenes' feature provides TikTok-style clips to enhance content discovery.
Tubi's partnerships with creators like Issa Rae boost its appeal to diverse audiences.
Upsides
Growing interest in ad-supported streaming boosts Tubi's user base and ad revenue.
The 'Scenes' feature aligns with the trend of short-form video consumption.
Tubi's potential European expansion opens new markets and revenue streams.
Related Jobs
RemoteRemoteAccount Manager - Tastemade
WonderSalary not specified
- Full Time
- Mid-level (3 to 4 years)
RemoteHead of Account Management
AtticusSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteAdvertising Account Manager
RockbotSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteAccount Executive, Strategic Partnerships - Quora (Remote)
QuoraSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteGrowth Marketing Manager - Campaigns
BazaarvoiceSalary not specified
- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
RemoteAccount Manager, Buyer Development
OpenXSalary not specified
- Full Time
- Junior (1 to 2 years)