Manager, Nursing and Community Care (AMH+)

New Caledonia

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Candidates must possess a current, unrestricted RN license in the state of employment, with over 5 years of clinical experience serving adult and geriatric individuals with co-occurring chronic medical and behavioral health conditions. A minimum of 3 years of direct management experience over RNs or higher clinical training is required, along with familiarity and willingness to travel within the community for home-based member visits and to healthcare systems. Experience in continuous quality improvement projects within a provider setting is necessary, as are exceptional triage, coordination, and clinical assessment skills. Strong communication abilities, a demonstrated capacity for driving change and influencing behavior, and enthusiasm for technology in healthcare are essential. The ideal candidate is an independent, strategic thinking leader committed to a localized, community-based care model and willing to work a full-time schedule with rotating Saturday duties and on-call participation.

Responsibilities

The Manager of Nursing and Community Care is responsible for overseeing and managing a team of registered nurses, providing comprehensive clinical, operational, administrative, and managerial support to enhance team effectiveness. This role involves monitoring RN team performance and productivity, fostering professional development through ongoing learning and training, and collaborating with executive leadership to establish and implement market-level strategies. Responsibilities include planning and executing tactical operations to achieve market excellence, developing and implementing operational processes and policies to ensure member and client satisfaction, efficiency, and quality, and utilizing technology to optimize business processes and drive transformational change. The manager will identify operational challenges and opportunities, foster innovative solutions, create a high-engagement workforce through coaching and performance management, and develop and maintain comprehensive reporting systems with key performance indicators to track progress and outcomes.

Skills

Nursing

Community Care

Clinical Operations

Team Management

Performance Monitoring

Strategic Planning

Process Improvement

Change Management

Reporting

Coaching

Performance Appraisals

Succession Planning

Cityblock Health

Personalized healthcare services for Medicaid patients

About Cityblock Health

Cityblock Health provides personalized healthcare services primarily for Medicaid patients, focusing on compassionate care that addresses both medical and non-medical needs. When individuals join Cityblock, they are assigned a dedicated care team that includes doctors, nurses, mental health advocates, and social workers, all tailored to meet their specific health requirements. This team helps members navigate their healthcare journey, from finding specialists to providing urgent care services for non-life-threatening emergencies, delivered right at their homes. Cityblock distinguishes itself from competitors by emphasizing a holistic approach to health, which includes support for housing, food security, addiction treatment, and childcare, in addition to traditional medical services. The company's goal is to ensure that every member receives comprehensive care that respects their individual stories and circumstances, making healthcare accessible and compassionate.

New York City, New YorkHeadquarters

2017Year Founded

$890MTotal Funding

LATE_VCCompany Stage

HealthcareIndustries

501-1,000Employees

Benefits

Comprehensive health, dental, & vision coverage

12 weeks parental leave

401(k)

20 days vacation

Company retreats & events

Risks

Over-reliance on Medicaid funding poses financial risks with policy changes.

Rapid expansion may strain resources and affect service quality.

Continuous IT investment is needed, posing a financial burden if not aligned with growth.

Differentiation

Cityblock Health offers a unique care model integrating medical and social services.

The company focuses on Medicaid patients, addressing complex health and social needs.

Cityblock's Advanced Behavioral Health Program shows significant cost savings and reduced utilization.

Upsides

Partnerships in North Carolina and Florida expand Cityblock's reach in high Medicaid areas.

The ABH Program's success suggests potential for expansion and replication in other regions.

Cityblock's flexible care model enhances accessibility and patient satisfaction.

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