Manager, Mid-Market Sales at Assembled

San Francisco, California, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer SupportIndustries

Requirements

3+ years of management experience leading sales teams within a SaaS company with a track record of consistent quota attainment
Based in San Francisco or New York City with ability to be in-office on Mondays and Thursdays (hybrid)
Proven track record of leading Mid-Market sales teams to consistently meet and exceed goals while also contributing to deal execution
Strong track record of recruiting, retaining, and developing top account executives
Familiarity with Command of the Message, MEDDIC, or similar value selling methodologies
Experience in a rapidly growing startup or tech environment where adaptability and flexibility are essential for success

Responsibilities

Hire, train, and develop top Mid-Market AEs while fostering a high-performance and collaborative culture
Participate actively in prospect meetings alongside your team
Manage sales forecasting, reporting, and overall pipeline management, ensuring accurate and timely performance tracking
Identify and capitalize on new market opportunities, driving Assembled’s continued product expansion into new markets
Bring creative solutions to complex challenges, iterating on our sales process as we scale
Build pipeline through creative outbound strategies and in partnership with Marketing, SDR and Partnership teams

Skills

Key technologies and capabilities for this role

Sales ManagementTeam BuildingAccount ManagementSales ForecastingPipeline ManagementProspectingGo-to-Market StrategySales CoachingHiringCross-Functional Collaboration

Questions & Answers

Common questions about this position

What is the location and work arrangement for this role?

This role is hybrid and based out of the San Francisco or New York City office, requiring in-office presence on Mondays and Thursdays.

What experience is required for this position?

Candidates need 3+ years of management experience leading sales teams in a SaaS company with consistent quota attainment, a proven track record leading Mid-Market sales teams, strong recruiting and development skills for account executives, and familiarity with methodologies like Command of the Message or MEDDIC.

What does the company culture emphasize for this role?

The role involves fostering a high-performance and collaborative culture while hiring, training, and developing the team in a fast-growing startup environment.

What benefits are offered for this position?

U.S. benefits include generous medical, dental, and vision coverage, paid company holidays, sick time, and unlimited time off.

What makes a strong candidate for this Manager role?

A strong candidate has a track record of leading Mid-Market sales teams to exceed goals in SaaS, experience recruiting and developing top AEs, familiarity with value selling like MEDDIC, and thrives in fast-growing startups with adaptability.

Assembled

Optimizes workforce management for customer support

About Assembled

Assembled optimizes workforce management for customer support teams by providing a platform that enhances the efficiency of service operations. The platform includes features like advanced scheduling, real-time monitoring, and data analytics, which help businesses manage their customer service more effectively. It serves a range of clients, from small businesses to large corporations, by using artificial intelligence and automation to improve team performance. Key features include adherence reports that track agent schedules and real-time performance data to maintain high service uptime. Assembled operates on a subscription-based model, allowing clients to access its tools for a recurring fee, which supports ongoing updates and improvements. The main goal of Assembled is to reduce operational costs, boost agent productivity, and enhance customer satisfaction by ensuring that support teams are optimally staffed and managed.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$68.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees

Benefits

Competitive compensation and equity package

Insurance coverage

401(k)

CSA Credit

Stipend for use at any Assembled customer

Professional development stipend

Wellness stipend

Risks

Competition from CRM giants like Salesforce may threaten market share.

Rapid AI advancements require continuous innovation, straining resources.

Economic downturns could reduce client spending on workforce management tools.

Differentiation

Assembled offers AI-driven workforce management tailored for customer support teams.

The platform integrates seamlessly with tools like Google Calendar and Slack.

Assembled provides real-time data analytics for optimizing customer support operations.

Upsides

Raised $51M in Series B funding for product development and innovation.

Increased demand for remote work solutions aligns with Assembled's capabilities.

Growing need for omnichannel support enhances Assembled's market relevance.

Land your dream remote job 3x faster with AI

Try Jobo Free