Manager, IT – Mainframe Applications & Operations at Thermo Fisher Scientific

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Life SciencesIndustries

Requirements

Strong background in mainframe operations, with exposure to application support, batch processing, and system monitoring
Previous experience leading technical teams, with proven ability to manage day-to-day operations while balancing project needs
Effective communicator, able to bridge technical and business priorities across global teams
Comfortable working in a fast-paced, multi-functional environment, balancing immediate operational needs with long-term improvements
Knowledge of legacy mainframe environments and how they integrate with modern platforms and enterprise operations
Familiarity with ITIL or ITSM practices, including incident, problem, and change management
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience)
Hands-on experience with mainframe technologies such as COBOL, JCL, CICS, IDMS, and VSAM (preferred)
Familiarity with scheduling tools (e.g., CA7) and monitoring utilities (preferred)
Experience managing offshore IT teams or supporting global IT operations (preferred)
Exposure to modernization strategies for mainframe systems or integration with digital platforms (preferred)

Responsibilities

Lead the India-based mainframe team responsible for monitoring, supporting, and enhancing applications running on two North American mainframes
Oversee the reliable execution of nightly batch runs and proactively address issues impacting system availability or performance
Collaborate with North American application and operations teams to ensure 24x7 coverage, smooth handoffs, and timely incident resolution
Monitor system health metrics, ensuring issues are escalated and resolved quickly to minimize downtime
Encourage a culture of accountability, knowledge sharing, and continuous improvement within the India team
Drive operational excellence through process automation, workflow optimization, and detailed documentation
Ensure compliance with global IT standards, audit requirements, and change management protocols
Communicate progress, risks, and operational insights clearly with leadership in both India and North America

Skills

Key technologies and capabilities for this role

Mainframe OperationsMainframe ApplicationsBatch ProcessingSystem MonitoringIncident ResolutionProcess AutomationWorkflow OptimizationChange ManagementTeam LeadershipIT Compliance

Questions & Answers

Common questions about this position

What benefits are offered for this position?

The company offers competitive remuneration and an annual incentive plan.

Is this role remote or office-based?

This information is not specified in the job description.

What are the key required skills and experience for this role?

Candidates need a strong background in mainframe operations including application support, batch processing, and system monitoring, previous experience leading technical teams, and effective communication skills across global teams. Knowledge of ITIL or ITSM practices and familiarity with mainframe technologies like COBOL, JCL, CICS, IDMS, and VSAM are preferred.

What is the team structure and work environment like?

The role involves leading a newly established India-based mainframe team supporting North American mainframes, collaborating with global teams for 24x7 coverage, and fostering a culture of accountability, knowledge sharing, and continuous improvement.

What makes a strong candidate for this IT Manager role?

A strong candidate has hands-on mainframe experience, proven leadership of technical or offshore teams, knowledge of ITIL/ITSM, and the ability to drive efficiency and collaborate globally; a Bachelor’s degree in a relevant field is required, with advanced degrees preferred.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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