Manager, Global Benefits at Highspot

Seattle, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Human Resources, Sales EnablementIndustries

Requirements

Typically 6+ years of progressive experience in benefits management, with at least 2+ years focused on global (multi-regional) benefits
Experience within a technology company is strongly preferred
Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field preferred
Strong understanding of US benefits legislation (HIPAA, ERISA, ACA) and common global benefits practices
Proficiency in HRIS platforms (Workday preferred) and benefits module administration
Strong analytical skills and proficiency in making data-driven decisions
Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels
Highly organized and adaptable, able to manage multiple complex projects in a fast-paced environment
High degree of discretion and ability to handle confidential information
Passion for creating equitable employee experiences

Responsibilities

Develop and implement a globally consistent, locally relevant benefits strategy aligned with Highspot’s Total Rewards philosophy
Continuously assess and refine global offerings (e.g., health, wellness, retirement/pension, time off, and leave of absence) to enhance competitiveness and inclusivity
Partner with regional leaders to ensure programs reflect local needs and support a positive employee experience
Lead annual benefits renewals, enrollment, and compliance audits for multiple countries
Oversee daily benefits administration, including policies, eligibility, vendor feeds, invoicing, and leaves
Ensure compliance with local and global regulations (e.g., HIPAA, ERISA, ACA, GDPR, FMLA, and state-specific leave laws)
Manage and oversee the Highspot 401(k) plan, including responsibility for the annual audit, Secure 2.0 updates, and other required projects
Manage relationships with brokers and third-party vendors to ensure cost-effective, high-quality service
Partner with Finance and the Head of Total Rewards on annual benefits budgets and cost analysis
Communicate benefits programs through clear, engaging materials and education campaigns
Serve as the primary point of contact for complex employee benefits and leave of absence inquiries and escalations
Oversee Benefits team; provide instruction, guidance, and mentorship
Provide hands-on leadership by rolling up your sleeves, diving into the details, and actively contributing alongside your team
Consult and advise internal stakeholders (e.g. HRBP’s, People Operations, Payroll, etc.) on best practices in order to best support employees as well as the needs of the business

Skills

Key technologies and capabilities for this role

benefits administrationglobal benefits strategybenefits program designcompliance auditsvendor managementemployee benefitstotal rewardshealth benefitsretirement plansleave of absencebenefits enrollmentHR operations

Questions & Answers

Common questions about this position

What does the Manager, Global Benefits role entail?

You will lead the design, implementation, delivery, and administration of global employee benefits programs, ensuring competitiveness, compliance, and alignment with Highspot's Total Rewards philosophy.

What experience is needed for this position?

A strong background in managing complex, multi-country benefits programs and a track record of delivering positive employee experiences are required.

What is Highspot's company culture like?

Highspot focuses on creating equitable workspaces where everyone feels a deep sense of belonging, is empowered to be an agent of change, and can transform themselves, their workplace, and their world.

Does this role involve managing a team?

Yes, you will oversee the Benefits team, providing instruction, guidance, mentorship, and hands-on leadership by actively contributing alongside your team.

What makes a strong candidate for this role?

Candidates with experience managing multi-country benefits programs, ensuring compliance across regulations like HIPAA, ERISA, GDPR, and leading teams while delivering positive employee experiences will stand out.

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters

2012Year Founded

$625.1MTotal Funding

SERIES_FCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Medical, dental, vision, disability, & life benefits

Group Retirement Savings Plan (RRSP)

Matching employer contributions (DPSP) with immediate vesting

3 Weeks of Paid Vacation

Generous Holiday Schedule

Quarterly Recharge Fridays

Flexible work schedules

Professional development opportunities

Discounted ClassPass membership

Access to coaches & therapists

2 Volunteer days per year

Risks

Highspot faces competition from larger rivals like Salesforce and Oracle.

Recent layoffs may impact Highspot's operational efficiency and innovation.

Reliance on AI technologies exposes Highspot to data privacy and ethics concerns.

Differentiation

Highspot offers a unified sales enablement platform with AI-driven features.

The platform integrates content management, training, and engagement intelligence for sales teams.

Highspot Copilot enhances sales productivity with AI-powered digital assistance.

Upsides

Highspot is recognized as a leader in the Forrester Wave report Q3 2024.

The partnership with Krisp enhances voice productivity in remote sales environments.

Highspot's Meeting Intelligence improves real-world coaching for better sales outcomes.

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