Manager, Customer Supply Chain Solutions at Sysco

Concord, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Foodservice, Logistics, Healthcare, RetailIndustries

Requirements

Minimum 7 years experience with BS degree in Engineering, Supply Chain, Operations, or related field

Responsibilities

Lead projects and deliverables for assigned customer market segment including RFP proposal response, inbound and outbound supply chain optimization initiatives, customer KPI monitoring, communication, coordination of customer onboarding and off boarding with operations and internal and external engagement
Develop assumptions, timelines and targeted deliverables based on customer specific opportunity
Collaborate with CMU sales organization assigned to specific customer vertical. Develop deep understanding of customer needs and translate those into effective supply chain strategies
Manage project priorities, timelines and quality of deliverables from assigned team. Escalate and help resolve issues to meet project timelines
Develop segment specific expertise and applicable strategies in collaboration with sales, operations, merchandise and finance
Responsible for training and development of lesser experienced talent for the team
Collaborate with sales and other departments for successful customer onboarding
Provide thought leadership on proven distribution strategies that achieve higher supply chain performance and deliver value to Sysco and customers alike
Incorporate a holistic view of supply chain in solution development including operating costs, logistics costs, product costs, earned income, physical constraints and service requirements in solution development
Utilize problem solving abilities and fact based methods to identify, define and resolve specific problems of customer supply chains. Clarify and resolve complex business issues by breaking them down into meaningful components to determine root cause, redesigning internal and external business processes as necessary. Communicate with internal and external stakeholders throughout entire process including final customer proposals
Lead development of customer management reporting tools to monitor performance and identify improvement areas
Monitor performance of key customer KPIs and operations KPIs and initiate discussions to improve performance
Other duties may be assigned by department leadership

Skills

Supply Chain Optimization

RFP Response

KPI Monitoring

Project Management

Distribution Strategy

Operations Coordination

Sales Strategy

Merchandising

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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