[Remote] Manager, Community Health ED Navigator at Imagine Pediatrics

Remote

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PediatricsIndustries

Requirements

At least 3 years of experience as a Registered Nurse in a high-volume acute care setting
Graduate with a Bachelor's of Nursing from an accredited university
At least one year of experience working with transitions of care population or as part of a team specifically focused on preventing inpatient/ED readmissions
Experience managing medically complex pediatrics required
Ambulatory pediatric practice experience strongly desired
Tele-health experience a plus, especially in the virtual urgent care space
Compact licensed RN in one of the following states (TX or FL) required
Maintenance of professional credentialing and CME standards
Proficiency in Spanish required

Responsibilities

Oversee the Community Health Navigator team responsible for medical transition of care programming for emergency room discharges
Provide clinical oversight of the team, ensuring patients are properly escalated and reviewed for pertinent medical concerns
Supervise and evaluate the performance of non-clinical team members
Organize and lead departmental team meetings, including attendance, agenda, and meeting minutes
Manage acute escalations from team members and provide guidance on next steps
Take TOC visits directed from the CHN ED Navigators
Evaluate care team performance quarterly and hold members accountable for KPIs and SLAs
Collaborate with other leadership roles to respond to feedback, improve patient experience, and support the development of new programs and services
Act as SME for CHN ED Navigator questions and a point of contact for TOC RNs
Identify and participate in cross departmental quality improvement efforts
Identify and participate in strategic efforts to best support the service line's operational needs
Communicate progress, needs, and updates to leaders, escalate issues when necessary
Performs other duties as assigned

Skills

Patient Advocacy

Care Coordination

Medical Transition

Escalation Management

Team Leadership

Policy Implementation

Performance Evaluation

Communication

Problem-solving

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees