Manager, Client Services (Florida) at StackAdapt

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AdTech, MarTech, Digital AdvertisingIndustries

Requirements

3+ years of experience managing and developing high-performing teams, with a proven ability to lead from the front and inspire excellence
5+ years of experience in account management, campaign strategy, or execution within the programmatic, adtech, or martech space
Deep understanding of Real-Time Bidding (RTB) and programmatic advertising, with hands-on experience using DSPs and Ad Networks
Familiarity with self-serve advertising platforms such as Google Ads, Facebook Ads, or other DSPs
Strong track record of managing senior client relationships, driving revenue growth, and delivering measurable business outcomes
Ability to simplify and communicate technical concepts with confidence, leveraging platform expertise to support client success
Demonstrated success in solving complex challenges through data-driven decision-making and scalable, creative solutions

Responsibilities

Lead and develop a team of Account Managers (AMs), fostering a collaborative, high-performance culture focused on client retention, revenue growth, and strategic partnership
Set clear expectations for success by tracking and evaluating quarterly revenue targets, ensuring consistent performance and accountability across the team
Coach AMs to develop and execute strategic account plans that drive results, providing hands-on support for key and high-potential accounts
Reinforce a commercial mindset that empowers AMs to own the full client lifecycle, from onboarding through renewal and expansion
Hire, onboard, and develop top talent, ensuring each team member has a clear growth path and is equipped to deliver exceptional client outcomes
Identify and implement opportunities to improve team efficiency through new tools, streamlined processes, or enhanced training and education
Partner with cross-functional leaders to represent the Client Services perspective, sharing insights and driving solutions that improve both client and internal outcomes
Serve as a senior point of contact for major client initiatives, building relationships with senior stakeholders and providing strategic consultation
Provide expert guidance on StackAdapt’s DSP, including campaign setup, performance analysis, optimization, and new opportunities to achieve client KPIs
Lead in-person and virtual client engagements such as presentations, Quarterly Business Reviews, and training sessions
Travel as required to support client and team needs

Skills

Key technologies and capabilities for this role

AdTechMarTechProgrammatic AdvertisingAccount ManagementTeam LeadershipClient RetentionRevenue GrowthStrategic Account Planning

Questions & Answers

Common questions about this position

What is the reporting structure for the Manager, Client Services role?

The role reports to the VP, Client Services and involves leading a team of Account Managers while partnering with the Director of Sales in the territory.

Is this Manager, Client Services position remote or office-based?

This information is not specified in the job description.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What experience is required for the Manager, Client Services position?

A proven people leader with a strong background in AdTech, MarTech, or Programmatic advertising is required, along with understanding of the evolving digital ecosystem.

What does the team culture look like under this Manager, Client Services role?

The role involves fostering a collaborative, high-performance culture focused on client retention, revenue growth, and strategic partnerships.

StackAdapt

Programmatic advertising and digital marketing platform

About StackAdapt

StackAdapt specializes in programmatic advertising, which uses software to automate the buying of digital ads. The company provides a platform that enables businesses to run display, video, and native advertising campaigns efficiently. Its main product is a Demand Side Platform (DSP) that allows advertisers to purchase digital ad space in real-time, ensuring that ads reach the right audience at the right moment. Unlike many competitors, StackAdapt does not require monthly minimum spending, giving clients flexibility in their advertising budgets. The company also offers a Creative Studio to help clients enhance their ad content for better results. StackAdapt is particularly recognized for its expertise in native advertising, boasting the largest scale in the industry with numerous integrations and partnerships. The goal of StackAdapt is to empower agencies and brands to maximize their digital advertising efforts through a comprehensive and flexible platform.

Toronto, CanadaHeadquarters

2014Year Founded

$4.2MTotal Funding

SERIES_BCompany Stage

Consumer Software, EntertainmentIndustries

1,001-5,000Employees

Benefits

Health Insurance

Mental Health Support

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Unlimited Paid Time Off

Remote Work Options

Work-from-home reimbursements

Professional Development Budget

Conference Attendance Budget

Parental Leave

Company Equity

Competitive salary + equity

Flexible Work Hours

Employee Stock Purchase Plan

Wellness Program

Gym Membership

Risks

Emerging DSPs with innovative features may erode StackAdapt's market share.

Stricter privacy regulations could impact StackAdapt's data-driven advertising strategies.

Economic downturns may lead to reduced advertising budgets, affecting StackAdapt's revenue.

Differentiation

StackAdapt offers no monthly minimums, providing flexibility for seasonal advertising demands.

The platform boasts the largest scale for native advertising with 30 integrations.

StackAdapt's Creative Studio optimizes ad content for better performance.

Upsides

StackAdapt's collaboration with Channel 4 expands broadcast advertising opportunities in the UK.

The launch of self-serve brand lift tools in APAC enhances campaign management flexibility.

Partnership with DoubleVerify improves post-impression measurement tracking for advertisers.

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