Manager, Business Operations

Employment Type: Full-Time Location Type: Remote

Why Jerry.ai?

Join a pre-IPO startup with significant backing, traction, and runway:

• $240M funded
• 60X revenue growth in 5 years
• $2T market size

Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better). Disrupt a massive market and help us grow into a $10B business in the next few years. Be immersed in a talent-dense environment and accelerate your career growth.

About the Opportunity

We are seeking a Manager, Business Operations to support our growth from 5M to 50M users in the coming years. This pivotal role will be instrumental in driving data-informed decisions across the company, with a primary focus on our core insurance product. Your success will be critical in propelling Jerry towards becoming a $5B business by 2030.

Jerry is building the first AllCar™ super app designed to help users optimize every aspect of car ownership, including insurance, buying/selling, registration, loans, safety, repairs, parking, and more – a $2T market in the U.S. Since launching insurance in 2019, we have expanded to offer loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We currently serve over 5 million customers, have secured $240M in funding, scaled our revenue 40X, and grown our team to 250 employees across 7 countries.

How You Will Make an Impact

• Define, analyze, and test key drivers to foster profitable and scalable user acquisition and partnership growth.
• Collaborate with Product, Marketing, and Business Development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting critical insights to inform product and business strategies.
• Identify opportunities to automate manual processes and optimize operational efficiency.

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline.
• Several years of consulting experience (MBB preferred).
• Prior experience in customer acquisition or performance marketing.
• High level of proficiency with SQL and Python (or similar ML programming languages).

Who You Are

• You possess a strong framework for problem-solving and operate using first principles.
• You are comfortable communicating with diverse audiences, from front-line employees to the company's C-suite.
• You set exceptionally high standards for yourself and your team, continuously striving for excellence.

About Jerry.ai:

Jerry.ai is America's first and only super app dedicated to simplifying car ownership. We are revolutionizing how people manage their vehicles, which are often their most expensive and time-consuming assets. Leveraging artificial intelligence and machine learning, Jerry.ai streamlines and automates car ownership and maintenance, while delivering personalized services for all car owners' needs. We are constantly innovating and improving our AI-powered app to ensure the best possible customer experience, covering everything from car insurance and financing to maintenance and safety.

We are the #1 rated and most downloaded app in our category, boasting a 4.7-star rating on the App Store. With over 5 million customers, we are just beginning our journey. Jerry.ai was founded in [Year not specified in original text].

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.

While we appreciate your interest and application, only applicants under consideration will be contacted.