Risk User Experience Manager
Mercury- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
Candidates must possess a Bachelor's or Master's degree in Business Continuity, Risk Management, IT, or a related field and have over 5 years of experience in BCM, Disaster Recovery, Risk Management, or Operational Resilience, preferably within the fintech, banking, or financial services sectors. A strong knowledge of BCP frameworks, disaster recovery planning, and IT resilience strategies is required, along with familiarity with regulatory requirements such as ISO 22301, FFIEC, DORA, MAS TRM, and GDPR. Candidates should also demonstrate the ability to work cross-functionally with IT, Operations, Compliance, and Risk Management teams to enhance organization-wide resilience.
The BCM Manager will develop, implement, and maintain the organization's Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) to ensure preparedness for potential disruptions. They will conduct Business Impact Analyses (BIA) to identify key business processes, critical assets, and dependencies, and collaborate with IT, Operations, Risk, and Compliance teams to design and test disaster recovery solutions. The role involves performing risk assessments to evaluate business continuity threats, establishing crisis management and incident response protocols, and leading post-incident reviews to improve response plans. Additionally, the BCM Manager will organize and conduct regular BCM exercises, provide training and awareness programs for employees, ensure compliance with relevant financial regulations, and serve as the primary BCM liaison with regulators and auditors.
Cross-border payment solutions for businesses
Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.