Manager, Business Analytics - Pharmacy and Contract Compliance at CVS Health

Woonsocket, Rhode Island, United States

CVS Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, PharmacyIndustries

Requirements

  • 3+ years of professional work experience
  • 3+ years of data analytics work using Excel/Access, other business intelligence or reporting tools
  • Strong analytical and quantitative skills
  • Outstanding strategic thinking and problem-solving skills
  • Ability to develop a deep understanding of PBM contract language, data requirements, and reconciliation processes across multiple lines of business
  • Ability to identify complex problems and develop actionable solutions through data analysis and observation
  • Experience building financial modeling, measuring financial impact, identifying trends and anomalies, drawing conclusions from data, as well as problem-solving and troubleshooting
  • Combination of business and technical/analytical expertise to generate customized, actionable insights in a data-driven and deadline-oriented environment
  • Accountable, adaptable, time-efficient, possess strong critical thinking and analytical skills, and effectively communicate at all levels of the organization
  • Ability to commute to Woonsocket, RI office (hybrid position)
  • Preferred Qualifications
  • Experience with SQL, Salesforce, Foundry, Tableau, Power BI
  • 1+ years financial modeling experience
  • 1+ years of Pharmacy work experience
  • Ability to learn new tools and skills quickly
  • Excellent written and oral communication and strong presentation skills

Responsibilities

  • Managing an assigned book of PBM payer data reconciliations at a monthly and/or quarterly cadence
  • Collaborating and sustaining business relationships with Payer Relations Directors and other Pharmacy Analytics and Contract Compliance Analysts on PBM compliance management
  • Coordinating and clearly communicating impact between adjudication and overall pricing guarantees to senior leadership and Payer Relations Directors
  • Partnering with Payer Relations Directors to negotiate contract settlements with data-driven insights
  • Providing insights to senior leadership on process improvements, leveraging new technology and improved data sets to refine existing reporting and reconciliation processes
  • Acting as a subject matter expert on current contract terms and rate reconciliation data to deliver clear, actionable insights and reporting to Payer Relations partners and external PBM clients
  • Serving as an integral member of the Payer Reimbursement Analytics Team, managing PBM impact in close coordination with the broader Payer Relations Financial Planning and Analysis team

Skills

Business Analytics
Pharmacy Analytics
Contract Compliance
Rate Reconciliation
PBM
Payer Relations
Financial Planning and Analysis
Data Reconciliation
Reporting
SQL
Excel
Critical Thinking

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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