Revenue Operations Manager
TekmetricSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Digital AdvertisingIndustries
Requirements
- Experience managing end-to-end reporting and analytics functions, including data extraction, transformation, visualization, and delivery
- Proficiency in building and maintaining dashboards, scorecards, and reports for KPIs such as billing accuracy, dispute trends, collections performance, and revenue variance
- Ability to partner with Finance on month-end close, revenue recognition, and variance analysis
- Skills in delivering actionable insights for business decisions, process improvements, and resource prioritization
- Capability to ensure accurate reconciliation between billable and recognized revenue, with escalation of discrepancies
- Experience monitoring SLA adherence and operational KPIs across teams (e.g., Contract Management, Invoicing & Dispute Resolution, Collections)
- Knowledge of serving as liaison for internal/external audits, providing timely responses, and addressing process gaps/risks
- Expertise in ensuring adherence to billing/revenue policies via reporting/analysis, identifying gaps, and recommending improvements
- Familiarity with SOX compliance, internal control testing, and audit preparedness
- Ability to partner with Contract & Policy Management to keep policies current and aligned
- Skills in establishing governance frameworks, control mechanisms, and cross-functional ownership/accountability/escalation paths
- Proficiency in analyzing trends in disputes, variances, and audit findings to recommend process/policy enhancements
Responsibilities
- Lead the end-to-end reporting process for Revenue Cycle Management (RCM), from data extraction/transformation to visualization/delivery
- Build and maintain dashboards, scorecards, and reports for monthly KPIs (billing accuracy, dispute trends, collections performance, revenue variance)
- Partner with Finance to support month-end close, revenue recognition, variance analysis, and drive month-end financial documents
- Deliver actionable insights to inform business decisions, process improvements, and resource prioritization
- Ensure accurate reconciliation between billable revenue and recognized revenue, escalating material discrepancies
- Monitor adherence to SLAs and operational KPIs across functional teams
- Serve as RCM liaison for internal/external audit inquiries, ensuring timely/accurate responses
- Collaborate with internal audit to identify/address gaps and risks in processes
- Ensure billing processes adhere to established policies through monthly reporting/analysis
- Identify policy/control gaps, recommend improvements, and drive updates as business evolves
- Partner with Contract & Policy Management to keep policies current, enforceable, and aligned
- Support SOX compliance, internal control testing, and audit preparedness
- Establish governance frameworks and control mechanisms for key RCM processes
- Provide leadership with holistic views of revenue cycle performance/control health via executive reporting
- Partner cross-functionally to define ownership, accountability, and escalation paths for operational issues
- Analyze trends in disputes, variances, and audit findings to recommend systemic enhancements
- Perform additional job-related responsibilities/duties as assigned
Skills
Reporting
Analytics
KPI Tracking
Performance Analysis
Executive Dashboards
Data Visualization
Automation
Revenue Cycle Management
Finance
Operations
Data Governance
SQL
Excel
Tableau
Power BI
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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