Manager 1, SMB Direct Sales (Outside Sales) at Comcast

Miami, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Maintains expertise on Company's products/services (Comcast Ethernet, Internet, Voice and TV services)
Possesses excellent written and oral communications, interpersonal skills and planning and organizational skills
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance; must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Understand Operating Principles and make them guidelines for the job
Own the customer experience by putting customers first and providing seamless digital options
Be enthusiastic learners, users and advocates of technology, products and services, especially digital tools
Win as a team by working together and being open to new ideas
Be an active part of the Net Promoter System (joining huddles, making call backs, elevating opportunities)
Drive results and growth

Responsibilities

Effectively manage and monitor sales of integrated communication structure to small-to-medium business customers to maximize revenues and meet corporate objectives
Assure optimal sales team staffing and training readiness of sales professionals
Ensure competence and continuity of qualified small-to-medium business Account Executives through selection, training, development, appraisal and motivation
Develop, plan and coordinate sales promotions and incentives to meet business goals; ensure team and individual achievement of sales, quality goals and standards
Monitor employee performance, counsel and advise for effectiveness and growth; address personnel/performance issues per Company policy
Prepare, analyze and maintain records of individual and group sales/performance relative to goals; ensure accurate forecasts of revenue and units
Design, implement and manage overall territory team structure; coordinate with internal teams for effectiveness and efficiency
Develop and implement best practices for improved performance by leading by example and modeling Comcast Credo, Touchstones and Promise
Coach, develop, appraise and motivate sales representatives to achieve/exceed objectives; educate in sales planning tactics and ensure training compliance
Other duties and responsibilities as assigned

Skills

Sales Management

Team Leadership

Sales Training

Performance Monitoring

Sales Promotions

SMB Sales

Account Management

Ethernet

Internet Services

Voice Services

TV Services

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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