Management Consulting Senior Manager at Accenture

Toronto, Ontario, Canada

Accenture Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Utilities, Energy Retail, Management ConsultingIndustries

Requirements

  • Minimum 8 years of experience with SAP PM and/or Enterprise Asset Management
  • Proven ability to manage consulting engagements, lead client relationships, and advise on complex transformation programs
  • Strong analytical, facilitation, and communication skills
  • English proficiency required for interactions with stakeholders across Canada, US, and global footprint

Responsibilities

  • Lead and advise clients on customer transformation, contact center modernization, and digital customer strategy in the context of energy transition and DSM initiatives
  • Analyze, design, and document new business processes that enable efficient delivery of customer and energy programs, including conservation, electrification, and distributed energy solutions
  • Facilitate workshops with stakeholders to define requirements, align on functional outcomes, and ensure integration across business and technology teams
  • Leverage analytics and customer insights to identify opportunities for improving customer experience and advancing energy efficiency goals
  • Collaborate with cross-functional teams (including SONG and technology partners) to implement digital and operational solutions aligned with utilities transformation objectives
  • Mentor and guide team members, fostering excellence in business process design and stakeholder management
  • Support the continued growth of Accenture’s Energy Retail Practice, contributing thought leadership in areas such as customer innovation, energy transition, and DSM strategy

Skills

Key technologies and capabilities for this role

SAP PMBusiness Process DesignCustomer TransformationEnergy TransitionDigital StrategyContact Center ModernizationStakeholder WorkshopsAnalyticsCustomer InsightsDSM ProgramsElectrificationDistributed Energy Solutions

Questions & Answers

Common questions about this position

What are the key experience requirements for this role?

The position requires a minimum of 8 years of experience with SAP PM and/or Enterprise Asset Management, along with proven ability to manage consulting engagements, lead client relationships, and advise on complex transformation programs.

What skills are essential besides technical experience?

Strong analytical, facilitation, and communication skills are required, as well as English proficiency due to interactions with stakeholders across Canada, the US, and global teams.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this Senior Manager role?

This information is not specified in the job description.

What does a strong candidate for this role look like?

A strong candidate has at least 8 years in SAP PM or Enterprise Asset Management, experience leading consulting engagements and client relationships, plus strong analytical, facilitation, and communication skills to mentor teams and drive utilities transformation.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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