Senior LLM Engineer
SmartAssetFull Time
Senior (5 to 8 years)
Candidates should have 2+ years of experience in machine learning, deep learning, or data science, with a proven track record in applied research or experimentation. Strong proficiency in Python and ML frameworks like PyTorch, TensorFlow, HuggingFace Transformers, and NumPy is required. Hands-on experience with prompt engineering, model training, evaluation, and optimization for LLMs or foundation models is essential. Familiarity with data-centric AI workflows, AI/ML evaluation strategies, model robustness techniques, and responsible AI practices is necessary. Practical experience deploying models using inference platforms like Triton or ONNX in production environments, along with experience working with MLOps stacks (CI/CD, experiment tracking, Docker, Kubernetes, distributed training), is required. Excellent communication skills are also necessary. Experience with AI Productivity tools and methods for training/fine-tuning large language models are a plus.
The Machine Learning Engineer will design, develop, and evaluate end-to-end machine learning solutions, focusing on large language models (LLMs), combining engineering rigor and research depth. They will lead the development of PoCs and applied research prototypes to explore novel AI capabilities, model interpretability, and safety strategies. Responsibilities include conducting cutting-edge experiments to assess model behavior, generalization, and fairness, as well as generating and curating synthetic and real-world datasets to optimize model robustness, reliability, and performance. The role involves fine-tuning and deploying large-scale models using prompt engineering, few-shot learning, and retrieval-augmented techniques. Collaboration with cross-functional teams to publish white papers, participate in conferences, and contribute to open-source or peer-reviewed research is expected. Defining and implementing rigorous evaluation protocols, developing CI/CD pipelines and containerized workflows for scalable ML solutions, and identifying risks in AI applications to contribute to responsible AI initiatives are also key duties.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.