Loan Officer (Hybrid, in office up to 3x per week) at Hartford Financial Services

Chandler, Arizona, United States

Hartford Financial Services Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Mortgage Lending, Manufactured HousingIndustries

Requirements

  • Active NMLS Loan Originator license
  • High School diploma or general education degree (GED)
  • 2 years of completed college coursework at an accredited institution
  • Experience with Encompass and Velocify is a plus but not required
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; apply concepts of basic algebra and geometry
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Proficient personal computer skills including electronic mail, record-keeping, routine lead and phone system management, word processing, spreadsheet, graphics, etc
  • Ability to consistently organize and prioritize management-delegated assignments
  • Willingness to work in a high-energy environment and provide an extremely high level of service
  • Ability to grasp new concepts, master new loan products, and work effectively with computers and technology

Responsibilities

  • Performs activities requiring an NMLS Loan Originator license
  • Reviews applications received from manufactured home retailer partners
  • Builds and solidifies relationships with manufactured home retail partners
  • Communicates with prospective home buyers and reviews lending options
  • Executes prescribed contact and sales strategies through consistent, capable operation of the Phone and Lead Management systems
  • Assists in gathering payment information as well as loan documentation including customer-executed documents
  • Prepares files for submission to Operations and works with Operations to ensure timely closing of loans in the LO’s pipeline
  • Provides excellent customer service through timely follow-up and courteous professional correspondence with customers and Cascade team members
  • Maintains confidentiality of all sensitive customer and company information at all times
  • Works independently within division or department policy guidelines using sound judgment to achieve assigned objectives
  • Complies with all safety policies, practices, and procedures; reports unsafe activities to supervisor and/or Human Resources
  • Participates proactively in team efforts to achieve departmental and company goals
  • Performs other sales-related duties as assigned by Management

Skills

Key technologies and capabilities for this role

NMLS Loan Originator licenseMortgage Loan OriginationLoan Application ReviewRelationship BuildingSales StrategiesLead Management SystemsPhone SystemsLoan DocumentationCustomer ServiceCRM

Questions & Answers

Common questions about this position

What benefits are offered for this Loan Officer position?

Benefits include Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, and Remote work opportunities.

Is this Loan Officer role fully remote or hybrid?

The role is hybrid, requiring in-office work up to 3 times per week, with remote work opportunities available.

What are the key requirements to qualify for this Loan Officer job?

Candidates need an active NMLS Loan Originator license, a High School diploma or GED, and 2 years of completed college coursework. Experience with Encompass and Velocify is a plus.

What is the work environment like at Cascade for Loan Officers?

It's a high-energy environment in a fast-growing lending company focused on attainable home ownership, where you'll provide an extremely high level of service and participate proactively in team efforts.

What makes a strong candidate for this Loan Officer role?

Strong candidates have an active NMLS license, relevant education, experience in mortgage lending, and the ability to build relationships, grasp new concepts, and deliver excellent customer service in a high-energy setting.

Hartford Financial Services

Insurance and financial services provider

About Hartford Financial Services

Hartford Financial Services provides insurance and financial products designed to protect individuals and businesses. Their offerings include various types of insurance, such as auto, home, and business insurance, as well as retirement and investment solutions. The company focuses on ensuring that clients are safeguarded against risks while also aiming to create a positive impact in the community. Unlike many competitors, Hartford Financial Services emphasizes a commitment to human achievement, striving to support clients in ways that extend beyond traditional insurance coverage. The goal of the company is to empower individuals and businesses to thrive by providing comprehensive protection and contributing to societal well-being.

Hartford, ConnecticutHeadquarters
1810Year Founded
$77.7MTotal Funding
N/ACompany Stage
Social Impact, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Holidays
Hybrid Work Options
Remote Work Options
Tuition Reimbursement

Risks

AI-driven solutions like HOMEE increase competition in P&C insurance.
Beam Benefits' growth challenges Hartford's market position in employee benefits.
Superscript's funding may disrupt traditional insurance models Hartford relies on.

Differentiation

Hartford is recognized as one of the World's Most Ethical Companies.
The Hartford's critical illness insurance covers a wide range of health conditions.
Partnership with CAPE Analytics enhances Hartford's risk assessment with geospatial intelligence.

Upsides

AI-driven claims management adoption boosts efficiency in insurance processing.
Digital transformation with Beam Benefits simplifies employee benefits processes.
Geospatial intelligence from CAPE Analytics improves risk assessment and underwriting.

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