Legal Support Administrator, Associate at Shift5

Center Valley, Pennsylvania, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Payments, CommerceIndustries

Requirements

Bachelor’s degree in Legal Studies, Business, or related field preferred
Proven ability to work independently and manage multiple priorities simultaneously
Strong organizational skills with exceptional attention to detail
Excellent written and verbal communication abilities
Experience supporting legal operations, risk management, or related functions a plus
Ability to remain professional and composed when de-escalating complex or sensitive situations
Flexible and adaptable in responding to urgent needs in a fast-paced environment
Bilingual skills a plus but not required

Responsibilities

Deliver exceptional service in all interactions with merchants, attorneys, sales partners, and internal staff
Resolve POS inactivity issues while monitoring assigned accounts and providing timely updates
Respond to inquiries via calls, email, and ticketing systems to diagnose and resolve issues
Process and track UCC lien/levy requests, bankruptcy filings, and related matters in collaboration with Risk and Accounting teams
Support legal casework by drafting, proofreading, and maintaining litigation documents, subpoenas, and agreements
Conduct legal research under guidance from the Legal Department to support case preparation
Track and manage case deadlines, reminders, and follow-ups to ensure compliance and timely action
Assist in developing and refining department policies and procedures to improve operational efficiency
Adapt to shifting priorities and provide support outside of standard hours when necessary

Skills

Key technologies and capabilities for this role

Legal DocumentationUCC FilingsBankruptcy ProcessingLitigation SupportLegal ResearchCase ManagementDocument DraftingProofreadingStakeholder CoordinationTicketing SystemsCompliance Tracking

Questions & Answers

Common questions about this position

What qualifications are required for the Legal Support Administrator role?

A Bachelor’s degree in Legal Studies, Business, or related field is preferred, along with strong organizational skills, excellent communication abilities, and the ability to manage multiple priorities independently. Experience in legal operations or risk management is a plus, as is bilingual skills.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this Legal Support Administrator role remote or office-based?

This information is not specified in the job description.

What is the work environment like at Shift4 for this role?

The role operates in a fast-paced, high-demand environment where you must adapt to shifting priorities, provide support outside standard hours when necessary, and remain professional in complex situations.

What makes a strong candidate for the Legal Support Administrator position?

Strong candidates demonstrate exceptional organizational skills, attention to detail, excellent communication, the ability to work independently in a fast-paced setting, and preferably have a relevant degree or experience in legal operations.

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters

2019Year Founded

$104.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, CybersecurityIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.

Rapid evolution of cyber threats may outpace Shift5's technological capabilities.

Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.

The company provides real-time, data-driven insights for defense and transportation sectors.

Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.

Increased interest in predictive maintenance technologies to reduce costs and improve reliability.

U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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