Legal News Customer Success Consultant (JD Required) at Remitly

Greenville, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Legal TechIndustries

Requirements

Have a JD or equivalent, impressive legal experience
Have the ability to travel up to 25% of the time
Demonstrate great presentation skills
Demonstrate deep product, content, and practice area knowledge, acts as internal resource for sales, marketing, and segment
Have great verbal and written communication skills
Be able to work collaboratively in a heavily matrixed organization

Responsibilities

Providing consultative services to Law360 and MLex Customers and Prospects to ensure maximized use and understanding of Law360 products, content, and tools
Communicating credibly and effectively with all levels of legal, compliance and tax professionals in a corporation in order to understand their challenges and provide guidance, education and consultation that helps to improve their business
Collaborating with sales partners on preference driving strategy and develop strategic account plans
Driving whitespace opportunity growth and identifies and shares leads/opportunities with sales partners and/or Product Specialists
Conducting competitive research, analysis of findings and shares information with product, segment, and marketing
Conducting presentations to legal associations and at professional trade shows to help promote LexisNexis product, solutions, and content in the marketplace
Collecting feature/function requirements from customers and communicating to appropriate product/conduct team members
Effectively utilizing all required processes, tools, and systems

Skills

Key technologies and capabilities for this role

Consultative SalesCustomer SuccessAccount ManagementSales PresentationsCustomer EducationLead GenerationRevenue GrowthLegal ExpertiseCompliance ConsultingRelationship Building

Questions & Answers

Common questions about this position

Is a JD required for this role?

Yes, a JD or equivalent and impressive legal experience are required.

What is the travel requirement for this position?

The position is field-based and requires the ability to travel up to 25% of the time to meet with customers.

What key skills are needed for this Legal News Customer Success Consultant role?

Candidates need a JD or equivalent with impressive legal experience, great presentation skills, deep product and practice area knowledge, great verbal and written communication skills, and the ability to work collaboratively in a matrixed organization.

What is the work environment like at LexisNexis Legal & Professional?

The role involves working collaboratively in a heavily matrixed organization, partnering with sales, product, marketing, and segment teams.

What makes a strong candidate for this position?

A strong candidate will have a JD with impressive legal experience, excellent presentation and communication skills, deep knowledge of legal products and practices, and the ability to collaborate in a matrixed environment while traveling up to 25%.

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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