Learning Design Professional 2

Position Overview

Become a part of our caring community and help us put health first. The Learning Design Professional 2 uses instructional design, cognitive psychology, and adult learning theory to determine the appropriate solution to a knowledge or performance gap. This role involves varied work assignments that frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

• Analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning, and manuals.
• Partners with subject matter experts to create course content.
• Ensures course materials are current and relevant to training needs.
• Assists senior and lead personnel in tracking and analyzing the effectiveness of training programs by examining learner satisfaction levels, proficiency testing, and job performance improvement.
• Utilizes tools to facilitate learning.
• Collaborates with senior and lead personnel to develop training curriculum, materials, job performance aids, and programs to meet specific training needs.
• Understands department, segment, and organizational strategy and operating objectives.
• Makes decisions regarding own work methods, occasionally in ambiguous situations, and receives guidance and direction where needed.

Requirements

• Associate's degree in a healthcare-related field, learning design/instructional design, or education.
• Minimum of two (2) years of development experience specifically in training materials, SOPA (Standard Operation Procedure Announcement), process flows, and/or job aids.
• Highly proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and other applications (Adobe PDF, Visio, Articulate).
• Progressive business experience with a focus on learning strategies and adult learning theories.

Preferred Qualifications

• Bachelor's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Organizational Design or Related Field.
• Managed Care: Medicare/Medicaid experience.
• Experience in care management or utilization management.

Workstyle & Logistics

• Employment Type: Full time
• Location Type: Remote
• Location: U.S.
• Typical Schedule: Monday – Friday; 8:00 am – 5:00 pm EST.
• Scheduled Weekly Hours: 40
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Additional Information

• Work at Home Guidance:
  • Minimum download speed of 25 Mbps and an upload speed of 10 Mbps is required.
  • Wireless, wired cable, or DSL connection is suggested.
  • Satellite, cellular, and microwave connections can be used only if approved by leadership.
  • Employees living and working from home in California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide necessary telephone equipment.
  • Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• SSN Alert: Humana values personal identity protection. Applicants may be asked to provide their Social Security Number if not already on file. An email from Humana@myworkday.com will be sent with instructions if required.
• Interview Format: This role will utilize HireVue, an interviewing technology, for the hiring process.

Pay Range

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