Learning Design Professional

About the Role

Employment Type: Full time

Become a part of our caring community and help us put health first. The Learning Design Professional 2 uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The Learning Design Professional 2 is a skilled instructional designer who leverages technology and adult learning principles to create impactful, learner-centered experiences. This role involves analyzing and organizing content, designing innovative learning solutions, and developing a variety of deliverables including storyboards, scripts, performance support tools, learning modules, and manuals.

Key Responsibilities

• Collaborating with subject matter experts (SMEs) to assess learning needs and translate complex information into engaging, accessible content.
• Designing and developing interactive eLearning using tools such as Articulate Storyline and Rise, and producing animated and narrated videos using Vyond and WellSaid Labs.
• Applying adult learning theories and instructional design models (e.g., ADDIE, SAM) to ensure content is relevant, engaging, and effective.
• Writing clear, measurable learning objectives and aligning them with performance assessments to evaluate training effectiveness.
• Continuously updating course materials to reflect current practices and organizational goals.
• Measuring training impact through learner feedback, proficiency assessments, and performance improvement metrics.
• Providing guidance and support to facilitators and trainers to ensure consistent delivery and learner engagement.
• Utilizing social media and collaborative platforms to enhance learning and foster knowledge sharing.
• Planning and developing comprehensive training curricula, job aids, and performance support tools tailored to specific business needs.
• Using consultative skills to conduct needs analyses and recommend appropriate learning solutions aligned with organizational strategy.
• Demonstrating autonomy in decision-making and adaptability in ambiguous situations, while following established procedures and seeking guidance when necessary.

Use your skills to make an impact.

Required Qualifications

• Bachelor's degree or equivalent experience
• Less than 5 years of technical experience
• Prior experience working in a consumer centric company leading the learning function or related function
• Prior demonstrated capability leading teams and developing and maintaining a dynamic and high performing team culture.
• Progressive business and financial analytics experience with a focus on learning strategies and adult learning theories
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
• Work experience in a health care and / or Insurance setting

Travel

• While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Compensation

• Scheduled Weekly Hours: 40
• Pay Range: $59,300 - $80,900 per year
• This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encour