Lead UX Operations Manager - Stores at Target

Minneapolis, Minnesota, United States

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$113,000 – $203,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Experience collaborating with multi-disciplinary teams including UX leaders, product designers, content designers, engineers, product managers, accessibility consultants, data analysts, and UX researchers
Ability to design and manage reporting mechanisms and feedback loops
Skills in establishing clear processes for design delivery
Expertise in leading the development and guardianship of standardized, scalable Design Operations processes
Proficiency in using metrics and insights to monitor workflows and recommend improvements
Capability to act as a connective tissue between UX and partner operations functions (e.g., product operations, TPMs)
Experience operationalizing AI-powered tools and methodologies, including support systems, training, and governance for GenAI adoption
Ability to foster transparency, shared understanding, and continuous learning in cross-functional teams

Responsibilities

Collaborate with a multi-disciplinary team of UX leaders, product designers, content designers, engineers, product managers, accessibility consultants, data analysts and UX researchers
Design and manage reporting mechanisms and feedback loops that surface UX progress, blockers, and opportunities—connecting UX impact to broader business and guest outcomes
Establish clear processes for design delivery, defining who needs to review work and when
Lead the development and guardianship of standardized, scalable Design Operations processes across the organization, contributing best practices and adoptable ways of working that support the total enterprise
Use metrics and insights to monitor the health of workflows, identify operational inefficiencies, and recommend continuous improvements
Act as a connective tissue between UX and partner operations functions (e.g., product operations, TPMs), ensuring coordination while maintaining focus on design impact and team enablement
Operationalize AI-powered tools and methodologies across UX teams, ensuring practitioners have the right support systems, training, and governance to adopt GenAI responsibly in their day-to-day work
Foster an environment of transparency, shared understanding, and continuous learning across cross-functional teams

Skills

UX Operations

Product Design

Frameworks

Store Operations

Enterprise Tools

Design Delivery

UX Research

Accessibility

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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